Lia Scott
Piscataway, New Jersey, United States,NJ
Summary
Seasoned Application Development Senior Analyst with 15 years leading projects to timely completion. Skilled at weathering unforeseen speed bumps in development lifecycles. Dedicated to helping programmers and other personnel coalesce around projects to produce exceptional development output.
Overview
12
12
years of professional experience
Work History
Application Development Senior Analyst
Fiserv
06.2023 - Current
- Improved project efficiency by streamlining processes and implementing best practices in project management.
- Enhanced application functionality by identifying areas for improvement and implementing efficient development processes.
- Optimized project outcomes by identifying risks early and implementing mitigation plans.
- Supported projects enabling delivery efficiencies and technical resolution.
- Applied DevOps practices to better integrate disparate efforts within multi-team projects.
- Improved application stability through proactive monitoring, issue identification, and prompt resolution of incidents.
- Enhanced database performance by optimizing SQL queries and indexing strategies.
- Streamlined reporting processes for increased efficiency and improved data visualization.
- Collaborated with cross-functional teams to optimize data collection and integration strategies.
- Generated customized reports for senior management to support strategic decision-making processes.
- Played an active role in team meetings, contributing innovative ideas for enhancing the overall value delivered through business intelligence efforts.
- Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
- Maintained on-time rate for developmental deliverables of 86%.
Senior Loan Processor
Morgan Stanley
12.2020 - 01.2023
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Reduced loan processing time by developing and employing standardized documentation procedures.
- Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
- Managed a high-volume pipeline of 50 loans monthly, consistently meeting deadlines and maintaining accuracy in documentation.
- Assisted in training junior loan processors, resulting in increased productivity across the team.
- Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
Branch Manager, Vice President
Chase
03.2012 - 08.2020
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations by 80%.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Education
MBA - Business Administration And Management
Strayer University
Washington, DC12.2010
Skills
- Business Process Workflow
- Disaster Recovery Planning
- Trend Analysis
- Technical Reporting
- IT Risk Management
- Agile Methodology
- Operations Improvement
- Business Intelligence
- Project Management
- Data Analysis
- Client Relations
- Systems Analysis
- Project Documentation
Affiliations
- Sigma Gamma Rho Sorority Incorporated
Timeline
Application Development Senior Analyst
Fiserv
06.2023 - Current
Senior Loan Processor
Morgan Stanley
12.2020 - 01.2023
Branch Manager, Vice President
Chase
03.2012 - 08.2020
MBA - Business Administration And Management
Strayer University