Lia Tan
Alton,IL
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
Edwardsville, Illinois
08.2022 - Current
- Followed safety protocols while operating material handling equipment such as pallet jacks.
- Loaded items onto pallets or into containers for shipment.
- Inspected incoming materials for quality assurance purposes.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Conducted inventory counts, identifying discrepancies and updating inventory management system.
- Processed returns, inspecting items for damage and restocking as appropriate.
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
- Communicated effectively with supervisors and team members to address workflow challenges.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Weighed and measured products and materials to meet regulatory requirements.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Registered Behavior Technician
Autism and Behavioral Spectrum LLC
Saint Charles, MO
11.2021 - 12.2022
- Modeled appropriate social behaviors for students while providing feedback when necessary.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Ensured safety protocols were followed at all times during therapy sessions.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Implemented visual supports such as schedules, picture cards.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Developed and implemented behavior intervention plans based on individualized needs.
- Assisted in the development of positive behavior supports within the classroom environment.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Tracked data and monitored progress of student's goals and objectives.
- Aided patients in performing activities of daily living.
Barista
Starbucks
Edwardsville, IL
05.2021 - 04.2022
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Maintained calm demeanor during high-volume periods and special events.
Team Member
White Castle
Alton, IL
10.2020 - 05.2021
- Prepared food items such as hamburgers, fries, sandwiches.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Ensured that all food products were prepared fresh daily and stored properly.
- Provided quality customer service by adhering to company policies and procedures.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Operated cash register to process customer payments accurately and efficiently.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Served orders to customers at windows, counters and tables.
Education
High School Diploma -
St. Edward Central Catholic High School
Elgin, IL05-2018
Skills
- Palletizing
- Material Handling
- Customer Service
- Product Packaging
- Safe Food Handling
- Engaging personality
- Quality assurance and control
- Reliable team worker
- Money Handling
- Cleaning and sanitation
- Excellent multi-tasker
- Organization and Planning
- Data collection and analysis
- Behavior Observation
- Critical Thinking
- Adaptability
- Problem-solving abilities
- Professionalism
Timeline
Fulfillment Associate
Amazon
08.2022 - Current
Registered Behavior Technician
Autism and Behavioral Spectrum LLC
11.2021 - 12.2022
Barista
Starbucks
05.2021 - 04.2022
Team Member
White Castle
10.2020 - 05.2021
High School Diploma -
St. Edward Central Catholic High School