Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Liam Brooks

Chaska,MN

Summary

Proven expertise in customer service with a focus on effective communication and problem-solving. Demonstrated ability to enhance customer satisfaction and drive operational efficiency. Committed to continuous professional development and growth within the customer service sector.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Assistant General Manager

Little Caesars
Chaska, Minnesota
09.2022 - Current
  • Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
  • Provided fast, friendly, and knowledgeable service for routine questions and complaints, fostering positive customer relationships.
  • Trained new team members on company policies and procedures to ensure consistent service delivery.

AutoCAD Draftsman

MWK framing
Carver, Minnesota
02.2024 - 03.2026
  • Created detailed AutoCAD drawings for residential framing projects.
  • Managed multiple drafting assignments while meeting tight deadlines.
  • Conducted site visits to gather measurements and assess project requirements.

Landscape Designer

Hartley landscaping
Carver, Minnesota
03.2023 - 09.2025
  • Engaged with clients to clarify landscaping needs and preferences, ensuring alignment with design vision.
  • Performed site assessments to identify conditions and design opportunities that enhance project feasibility.
  • Developed detailed site drawings to facilitate accurate project planning and execution.

Education

High School Diploma -

Chaska High School
Chaska, MN
06-2021

Some College (No Degree) - Architectural Drafting

Dunwoody Technical College
Minneapolis, MN
08-2026

Skills

  • AutoCAD drafting
  • Landscape design
  • Site assessment
  • Project management
  • Operational management
  • Team development
  • Time management
  • Customer service
  • Sales strategies
  • Communication skills

Certification

  • forklift certification
  • CPR certified

Affiliations

  • Volunteer Humane Society 2021-2023
  • Volunteer youth Lacrosse coach 2021-2024

Timeline

AutoCAD Draftsman

MWK framing
02.2024 - 03.2026

Landscape Designer

Hartley landscaping
03.2023 - 09.2025

Assistant General Manager

Little Caesars
09.2022 - Current

High School Diploma -

Chaska High School

Some College (No Degree) - Architectural Drafting

Dunwoody Technical College
Liam Brooks