Barber/Haircutting
Liam Chesnick
Sales Manager
Tucson,United States
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Tucson native, with one year in B2B sales experience.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Sales Associate
The University Of Arizona, Tucson
Tucson, Arizona
02.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Managed over 50 customer calls per day
Internet Sales Manager
Toyota Motor Corporation
12.2020 - 11.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales and customer satisfaction through personalized servicing.
- Kept detailed records of sales and contracts.
- Effectively located merchandise across various stores to address customer needs.
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Sold over 150 units and achieved $750,000 in gross sales
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Built relationships with customers and community to establish long-term business growth.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Exceeded targets by building, directing and motivating high-performing sales team
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
Food Service Worker
University of Arizona
08.2020 - 01.2021
- Works in the Park Student Union, completing several different duties such as managing the flow of the kitchen, order taking, and serving.
Cashier Customer Service
Humane Society of Southern Arizona
01.2019 - 10.2019
- Checked prices for customers and processed items sold by scanning barcodes
- Operated cash register for cash, check and credit card transactions
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Counted cash in register drawer at beginning and end of shift
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Answered questions about store policies and concerns to support positive customer experiences
- Expo
Ventana Canyon Club and Lodge
05.2017 - 01.2018
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Applied communication and problem-solving skills to resolve customer complaints and promote long- term loyalty
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Urban, Community and Regional Planning
University of Arizona
Tucson, AZ 07.2020 - Current
High School Diploma -
Catalina Foothills High School
Tucson, AZ 08.2015 - 05.2019
Skills
SalesSales ManagementTime ManagementTeam Building
Cold Calling
Digital marketing
Sales presentations
B2B sales
Direct sales
Computer Software
Sales techniques
Certification
Property and Casualty
Interests
Sports(Basketball, Football)
Astronomy
Timeline
Property and Casualty
07-2022
Sales Associate
The University Of Arizona, Tucson
02.2022 - Current
Internet Sales Manager
Toyota Motor Corporation
12.2020 - 11.2021
Food Service Worker
University of Arizona
08.2020 - 01.2021
Bachelor of Science - Urban, Community and Regional Planning
University of Arizona
07.2020 - Current
Cashier Customer Service
Humane Society of Southern Arizona
01.2019 - 10.2019
Ventana Canyon Club and Lodge
05.2017 - 01.2018
High School Diploma -
Catalina Foothills High School
08.2015 - 05.2019