Liam Couch

Worked alongside a skilled team of section editors to ensure important information was relayed to students, families, and alumni.through online and printed articles.

• Strong team management and organizational skills in a fast-paced, deadline-driven environment.
• Experience collaborating with a large editorial team to meet strict publication deadlines.
• Skilled in conducting interviews that foster comfort and trust, leading to more in-depth insights.
• Expertise in team coordination and workflow organization.
• Strong presentation skills for pitching and developing compelling journalistic topics.
• Proven ability to build and maintain relationships to establish trust between the publication and sources.

Worked along side the Aquatics Manager to ensure both the safety and well being of the animals being kept as well as educating the customers who came in wanting a new pet for their family.

• Answered questions about store policies and addressed customer concerns.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Completed inventory counts and ordered merchandise.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Communicated with vendors regarding backorder availability, future inventory and special orders.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Helped my old school during COVID-19 in order to ensure the safety of the students. Mostly focused on both Coral Lab and Biology classes.

• Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Worked with principal's office on disciplinary and safety issues.
• Supervised lunchroom and recess activities.
• Helped mentor students in 1 on 1 situations in order to help improve their behavior towards their peers.