Liam Delaney
Miami,FL
Summary
High-performing Account Executive specializing in Workforce Management software for SMBs. Proven success in driving revenue growth, managing 50+ leads per month, and delivering solutions across time & attendance, scheduling, and HR modules. Skilled at building trusted client relationships, identifying upsell opportunities, and leveraging insights to optimize workforce operations and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Account Executive
WorkEasy Software
Miami, USA
05.2024 - Current
- Sold Workforce Management software to SMB clients, including modules for time & attendance, scheduling, time-off, and HR data management.
- Managed 50+ leads per month, cultivating strong client relationships and driving consistent revenue growth.
- Exceeded Q1 sales targets by 207%, generating $107,986 in revenue.
- Achieved 150% of Q2 targets, delivering $75,272 in revenue.
- Q3 performance at 180% of target, $75,140 in revenue, while improving client adoption of time-off and scheduling modules.
- Exceeded Q4 performance contributing $80,400 in revenue 172% target.
Account Manager
Kaseya
Miami, USA
04.2023 - 04.2024
- Managed a $500K+ book of business, driving renewals and new business growth across Kaseya's IT management suite, with a strong focus on client retention and account expansion.
- Consistently exceeded renewal targets and generated upsell opportunities by developing trusted advisor relationships with key accounts.
- Maintained high client satisfaction and protected revenue streams during organizational transitions.
- Ranked in the top 20% of a 80-rep sales organization, demonstrating strong performance prior to a company-wide mass layoff in April.
- Collaborated cross-functionally with customer success, support, and product teams to proactively address client needs, contributing to high renewal rates and customer retention.
New Business Rep
Zurich Insurances
Wexford
04.2022 - 04.2023
- Generated new business opportunities across personal and commercial insurance lines, achieving 110% of annual quota through strategic prospecting and consultative selling.
- Managed the full sales cycle for new client acquisition, including lead generation, needs analysis, policy recommendations, and onboarding.
- Built and maintained a robust sales pipeline by cultivating relationships with prospects and referral partners, consistently exceeding monthly and quarterly targets.
- Collaborated with underwriting and service teams to deliver customized insurance solutions, ensuring a seamless onboarding experience and strengthening long-term client retention.
Technical Service Rep
Infosys BPM
Wexford
07.2019 - 03.2022
- Delivered personalized customer support in a fast-paced environment, building trust and strengthening brand loyalty.
- Proactively identified and resolved customer concerns, often anticipating issues before escalation, resulting in consistently positive feedback.
- Documented detailed case notes and collaborated across departments to streamline communication, improving issue resolution speed and service delivery.
- Adapted communication to a diverse customer base, balancing empathy and efficiency to meet daily service targets and enhance satisfaction.
Education
Bachelor of Business -
GMIT
Galway05.2022
Skills
- Presentation Skills
- CRM Proficiency
- Time Management
- Negotiation Skills
- Resilience
- Leadership
- Results Driven
- Consultative selling
Accomplishments
Account Executive of the month January and March of 2025
Timeline
Account Executive
WorkEasy Software
05.2024 - Current
Account Manager
Kaseya
04.2023 - 04.2024
New Business Rep
Zurich Insurances
04.2022 - 04.2023
Technical Service Rep
Infosys BPM
07.2019 - 03.2022
Bachelor of Business -
GMIT