Liam Ford
Woodsboro,TX
Summary
Successful Account Manager skilled at retaining key accounts and growing professional network. Builds strong relationships with both customers and colleagues through trust and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Account Service Coordinator
Riverdale Mills
04.2020 - 04.2023
- Managed over 150 new and existing customer accounts by responding to RFQ's, negotiating terms, and resolving customers problems
- Held daily meetings with production team to provide accurate lead times to customer
- Worked with quality team to lay out product drawings, spec sheets and ASTMS when needed
- Logged customer sales quotes, purchase orders and product resolutions in SAP to maintain an accurate CRM
- Helped Senior Account Executives facilitate deals with distributors and organize product shipments
Sales Intern
Riverdale Mills
06.2019 - 08.2019
- Assisted Account Managers in generating purchase orders and maintaining customers relations
- Analyzed customers complaints and identified areas for improvement.
- Supported sales team with administrative assistance such as coordinating paperwork and following up on sales quotes.
- Qualified 25-50 inbound leads daily through sales calls and emails. Passed along vetted information to Account Managers to close deals more quickly.
Sales Operations Intern
Tech Target
06.2017 - 08.2018
- Responsible for cold calling/emailing 50-75 customers daily
- Used Salesforce to log customers information and set up meetings for Sales Vice Presidents.
- Worked closely with sales management to inspect sales process and creating new strategies to aide sales reps in closing deals
- Was invited back following summer for ability to set meetings for sales managers and Sales VP's
Education
Bachelor of Science - Business Administration
College of Charleston
Charleston, SC05.2020
Skills
- Account Management
- MS Office
- Various CRM Experience
- Communication
- Negotiation
- Relationship Building
Timeline
Account Service Coordinator
Riverdale Mills
04.2020 - 04.2023
Sales Intern
Riverdale Mills
06.2019 - 08.2019
Sales Operations Intern
Tech Target
06.2017 - 08.2018
Bachelor of Science - Business Administration
College of Charleston
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