Liam Gannon
San Diego,CA
Summary
Dynamic leader and communicator with success spearheading innovative internal projects with the goal of maximizing company efficiency and performance. Dedicated, disciplined, and motivated to add value to any organization that I can align my core values with. I am pursuing a career in business management, and am interested in federal government contracting.
Overview
7
7
years of professional experience
Work History
USCG: Petty Officer Third Class
U.S. Coast Guard
San Diego, CA
10.2020 - Current
- I am a Boatswain's Mate Third Class in the Coast Guard Reserves
- I specialize in vessel navigation and small boat operations within the law enforcement and search and rescue fields.
Residential Sales Consultant
HES Solar
San Diego, CA
04.2023 - 01.2024
- The main focus of my position was to bring pre-qualified customers to contract with a consultative-style sales strategy during in-home appointments
- After contract signing I would act as a liaison between the customer and the operations team.
- Coordinated closing processes between buyers, sellers, lenders, title companies and other parties involved in the transaction.
- Attended product training, workshops and conferences to maintain current understanding of industry trends and advancements.
- Developed new proposal to increase sales production
- November 2023: #1 highest revenue generator in company
Recruiting Office Administrative Assistant
United States Coast Guard (USCG)
San Diego, CA
01.2023 - 07.2023
- Voluntary activation for operational support at Coast Guard Recruiting Office San Diego
- This position was a "Pilot Position", and I essentially created job responsibilities for myself after arriving. My mission was to streamline certain admin processes and improve office efficiency so that production recruiters could increase their numbers
- During my time in this position, I assisted with the administrative functions of the recruiting office and participated in recruiting outreach.
- Administrative functions: Secret government clearance screening, facilitation of background checks, implementation of microsoft teams functions
- Outreach Responsibilities: Cold-calling potential candidates, establishing relationships with local groups, attending outreach events, tabling, small presentations
- My Impact: Recruiting Office San Diego is now the #1 office in the entire Coast Guard, and was the first office to hit their 100% quota this fiscal year. No small feat considering the recruiting struggles in recent years. While I am no longer there, my processes continue to be carried out through my replacement.
Solar Sales Representative
The Energy Company
San Diego, CA
06.2022 - 04.2023
- The main job responsibility of this position was to perform door-to-door canvassing for residential solar
- I was involved in every step of the process, from customer acquisition and contract finalization to customer-facing project management.
- Maintained accurate records of customer interactions, including contact information, financial transactions, and other relevant data.
- Developed expertise in renewable energy and smart home products to better serve customers' needs and promote products.
- Metrics of success: 3rd place in "TEC World Cup" (summer sales competition)
Valet Attendant
Porto Vista Hotel
San Diego, CA
10.2021 - 04.2022
- This position's main responsibility was to greet customers and valet their cars.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Kept digital logs updated with cars, locations and special customer information.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Greeted guests and answered questions about valet service, directions and local attractions.
Driver
Bald Head Island
Southport, NC
05.2020 - 08.2020
- I drove customers from a ferry station to their vacation homes and handled their luggage.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Assisted with loading and unloading freight when necessary.
- Saved fuel by leveraging GPS to identify faster routes.
Baggage Handler
Troon Golf/St. James Plantation
Southport, NC
03.2019 - 03.2020
- Customer service and facilities maintenance
- I greeted guests, took their bag from their car to their golf cart, assisted with sales in the pro shop, washed the golf carts and maintained the driving range
- Tournament and special event coordination
- Impact: Streamlined the cart cleaning and turnaround process by establishing a secondary cleaning station to maximize efficiency
Host/Server
D's Italian Restaurant
Oak Island, NC
12.2018 - 02.2019
- Host, busser, and food-runner in an Italian restaurant.
Dishwasher
Island Way Restaurant
Oak Island, NC
04.2017 - 08.2018
- Washed dishes and cleaned the kitchen in a seafood and steaks restaurant.
Education
Undergraduate Student - Business Administration
San Diego State University
01.2024
High School Diploma -
South Brunswick High School
06.2020
Skills
- Leadership
- Communication
- Military
- Consultative Sales
- Microsoft Word, Excel, PowerPoint
- Google Suite
- Recruiting
- Small Boat Operations
- Cold-Calling
- Public Speaking
- Financing/Loan brokerage
- Salesforce
- Solidworks CAD
- Rooftop/Solar CAD Programs
- Special Assignments
Groups
- SDSU Cycling Club Team, Safety Officer, 08/01/22, Present, I am an active member of the SDSU Cycling Club Team. I participate in team rides 3 times per week and serve as a safety officer. As a safety officer, my presence is required at practice in order to ensure the safety of my teammates and I attend meetings as a member of the Cycling Club Executive Board. I chose this role due to my first responder background.
- SDSU Delta Sigma Phi Fraternity, Diversity and Inclusion Chair, 02/01/22, Present, I am a member of the Delta Sigma Phi Fraternity at SDSU and currently serve as the Diversity and Inclusion Chair. My responsibility is to uphold a culture of diversity and inclusion by both acting as a source to brothers who feel that they are being discriminated against and ensuring recruiting standards in compliance with these ideals.
Military Service
United States Coast Guard, United States, Petty Officer Third Class, 10/01/20, Present, I am a Boatswain's Mate Third Class in the Coast Guard Reserves. I specialize in vessel navigation and small boat operations within the search and rescue and law enforcement fields.
Affiliations
- Weightlifting
- Surfing
- Mountain Biking
Timeline
Residential Sales Consultant
HES Solar
04.2023 - 01.2024
Recruiting Office Administrative Assistant
United States Coast Guard (USCG)
01.2023 - 07.2023
Solar Sales Representative
The Energy Company
06.2022 - 04.2023
Valet Attendant
Porto Vista Hotel
10.2021 - 04.2022
USCG: Petty Officer Third Class
U.S. Coast Guard
10.2020 - Current
Driver
Bald Head Island
05.2020 - 08.2020
Baggage Handler
Troon Golf/St. James Plantation
03.2019 - 03.2020
Host/Server
D's Italian Restaurant
12.2018 - 02.2019
Dishwasher
Island Way Restaurant
04.2017 - 08.2018
Undergraduate Student - Business Administration
San Diego State University
High School Diploma -
South Brunswick High School
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