Liam Hardy
Norwalk
Summary
I have a dynamic and reliable professionalism with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in POS systems and cash handling, consistently maintaining accuracy and efficiency in fast-paced environments. Committed to teamwork and maintaining a clean, organized workspace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Drive Thru Cashier
Raising Caines
08.2025 - Current
- Processed customer orders efficiently at drive-thru, ensuring accuracy and speed.
- Managed cash register operations, balancing transactions and maintaining accuracy in cash handling.
- Assisted customers with menu inquiries, providing recommendations to enhance their experience.
- Maintained cleanliness and organization of work area to ensure a safe environment for team and customers.
- Received and handled payments swiftly, utilizing point-of-sale systems to streamline transactions.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Lot Associate
Home Depot
04.2023 - 01.2024
- Assisted customers with locating products and answering inquiries to enhance shopping experience.
- Maintained organized outdoor display areas, ensuring product visibility and accessibility.
- Operated forklifts and pallet jacks for efficient inventory management and stock replenishment.
- Collaborated with team members to ensure timely loading and unloading of merchandise deliveries.
Cashier
Kum and Go
01.2023 - 07.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Handled cash drawer operations, ensuring accurate cash handling and accountability in transactions.
- Adapted quickly to new technologies and procedures, demonstrating flexibility in a dynamic work environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Graphic And Digital Design
DMACC
2006 S Ankeny Blvd, Ankeny, IA 50023High School Diploma -
Norwalk High School
1201 North Ave, Norwalk Iowa05.2023
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Reliability and punctuality
- POS systems
- Payment handling
- Kitchen support
- Payment processing
Certification
Alcohol and tobacco certificate
Timeline
Drive Thru Cashier
Raising Caines
08.2025 - Current
Lot Associate
Home Depot
04.2023 - 01.2024
Cashier
Kum and Go
01.2023 - 07.2024
Associate of Arts - Graphic And Digital Design
DMACC
High School Diploma -
Norwalk High School
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