Liam Harris
Orlando,FL
Summary
Skilled lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
5
5
years of professional experience
Work History
Lifeguard
Loews Hotels & Resorts
03.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Service Manager
Chipotle Mexican Grill
11.2020 - 11.2023
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Crew-> certified trainer-> kitchen manager-> service manager.
- Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Server
IHOP
05.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelors Degree in Nursing -
University of Central Florida
05.2026
Associates Degree in Science -
University of Central Florida
Orlando, FL08.2021
High School Diploma -
The Masters Academy
Oviedo, FL05.2019
Skills
- Food safety certification
- Leadership Qualities
- Effective problem-solver
- First Aid
- CPR and AED Training
- CPR Certified
- Emergency Response
- ServeSafe certification
- Management skills
- Critical thinking
- Computer skills
- Strong communicator
- Lifeguard certification
Awards
- Top 10 Knight at UCF
- Black and Gold Grant at UCF
- Catawba Indian Scholarship
- UCF club wrestling
- 100+ Career wrestling wins
- 2 time state qualifier in NC
- Tied with most pins in 2019
- NC National Wrestling Team
- BETA club
Timeline
Lifeguard
Loews Hotels & Resorts
03.2024 - 08.2024
Service Manager
Chipotle Mexican Grill
11.2020 - 11.2023
Server
IHOP
05.2019 - 06.2020
Bachelors Degree in Nursing -
University of Central Florida
Associates Degree in Science -
University of Central Florida
High School Diploma -
The Masters Academy
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