Summary
Overview
Work History
Education
Skills
Timeline
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Liam Johnson

Littleton,Colorado

Summary

Dedicated professional with a diverse background in food service, retail management, and customer service, excelling in team environments to enhance operational efficiency. With a proven track record of leadership and teamwork, successfully promoted roles demonstrate adaptability and a commitment to improving processes. Passionate about fostering strong team dynamics and delivering exceptional customer experiences, ready to leverage skills in organizational thinking and process management in a new opportunity.

Overview

6
6
years of professional experience

Work History

Prep/Lead Line Cook

Alamo Drafthouse
02.2023 - 01.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Assistant Manager

Walgreens
05.2019 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Cashier/Clerk

King Soopers
02.2018 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

GED -

Arapahoe Community College
Littleton, CO
06-2019

Skills

  • Food safety knowledge
  • Grilling Techniques
  • Food assembly
  • Menu Planning
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Project Management
  • Customer Service
  • Multitasking and Organization
  • Quality Control
  • Training Management

Timeline

Prep/Lead Line Cook

Alamo Drafthouse
02.2023 - 01.2024

Assistant Manager

Walgreens
05.2019 - 08.2020

Cashier/Clerk

King Soopers
02.2018 - 06.2018

GED -

Arapahoe Community College

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Liam Johnson