Liam Kerr

As a Customer Service Lead at Food Lion, I focus on making sure everything runs smoothly at the front of the store. I help guide and support my team so that every checkout experience is quick, efficient, and friendly. I also step in to assist customers with any questions or issues they may have, making sure they leave the store feeling valued and appreciated.

I take care of tasks like managing schedules and keeping things organized, all while staying flexible to handle the unexpected. For me, it’s all about creating a positive atmosphere where both customers and team members feel welcome and supported. My role lets me bring people together, solve problems, and make a difference in small but meaningful ways every day.

When I worked as a sandwich maker at Subway, I focused on creating meals that made people happy. I prepared fresh ingredients and carefully crafted sandwiches to match each customer’s preferences. Every step, from slicing vegetables to grilling meats, and wrapping the final product, was done with attention and care.

I also made sure my workspace stayed clean and organized, which helped keep the food fresh and the process efficient. Beyond the sandwiches, I always aimed to create a friendly, and welcoming experience for each customer. It was satisfying to know that something as simple as a well-made sandwich could brighten someone’s day.