Liam Lawson
Chicago,IL
Summary
Dynamic Senior Project Manager with a proven track record at Leap Years Consulting, excelling in change management and process optimization. Spearheaded CRM modernization initiatives, enhancing stakeholder adoption rates by 25%. Adept at resource allocation and fostering cross-department collaboration, driving efficiency and delivering impactful results.
Overview
11
11
years of professional experience
Work History
Senior Project Manager (Operations & Innovations)
Leap Years Consulting
Chicago, IL
07.2022 - Current
- Led three concurrent CRM modernization and e-learning initiatives, achieving 100% on-time deliverables and raising stakeholder adoption rates by 25%.
- Facilitated weekly capacity-building sessions to shorten administrative overhead by 20%, leveraging SOPs and targeted training to enhance staff productivity.
- Streamlined resource allocation via refined budget trackers, cutting unplanned expenditures by 15% and improving collaboration across client projects.
Consultant - One Aim Illinois Project
Leap Years Consulting
Chicago, IL
07.2022 - Current
- Redesigned core communication workflows, increasing stakeholder responsiveness by 15% and consolidating board/coalition updates into a single CRM system.
- Authored SOPs and user guides to boost user adoption of updated processes to 95%+, halving average training time within the first month.
- Implemented a risk register for each campaign milestone, maintaining 95% on-time deliverables and resolving issues proactively.
Associate
Education Systems Center at NIU
09.2023 - 10.2024
- Developed labor market analyses that guided statewide CTE program updates, accelerating curriculum adoption by 30% across 100+ colleges.
- Executed training for 50+ public servants adopting new digital frameworks, achieving an 85% proficiency rate in one quarter.
- Coordinated monthly readiness check-ins with partner agencies, identifying capacity gaps 2-4 weeks early and ensuring on-time policy rollouts.
Senior Operations Manager
National Louis University
Chicago, IL
05.2021 - 07.2022
- Directed the launch of five new certification programs, serving 300+ students, meeting all budget/timeline targets, and achieving a 70% completion rate.
- Created integrated workflows and KPI dashboards, saving $150K annually while raising operational efficiency by 15%.
- Facilitated weekly KPI review sessions with departmental leads, cutting resolution times by 30% through swift escalation and real-time collaboration.
Teacher & College Coach
Pritzker College Prep
06.2014 - 05.2021
- Implemented high-engagement student programs, increasing retention by 10% and improving college persistence rates year-over-year.
- Created 1,000+ work-based learning opportunities through industry partnerships, bridging education and career readiness for underserved students.
Education
Agile Leader Certification -
Six Sigma Global Institute
01.2022
M.A.T. -
Relay Graduate School of Education
Chicago, IL01.2016
B.A. - Anthropology & Music
Connecticut College
New London, CT01.2014
Skills
- Change Management
- Process Optimization
- SOP creation
- Risk Mitigation
- Capacity-building sessions
- Operations
- Strategy
- Resource allocation
- Budget tracking
- KPI dashboards
- Project Management Tools
- Smartsheet
- Asana
- Monday
- Google Suite
- Data
- Analytics
- Tableau
- PowerBI
- Excel
- PivotTables
- VLOOKUP
- Survey Tools
- Stakeholder Engagement
- Leadership
- Meeting facilitation
- Cross-department collaboration
- Conflict resolution
- Communications
- Reporting
- Weekly KPI reviews
- Status updates
- User guide creation
Timeline
Associate
Education Systems Center at NIU
09.2023 - 10.2024
Senior Project Manager (Operations & Innovations)
Leap Years Consulting
07.2022 - Current
Consultant - One Aim Illinois Project
Leap Years Consulting
07.2022 - Current
Senior Operations Manager
National Louis University
05.2021 - 07.2022
Teacher & College Coach
Pritzker College Prep
06.2014 - 05.2021
Agile Leader Certification -
Six Sigma Global Institute
M.A.T. -
Relay Graduate School of Education
B.A. - Anthropology & Music
Connecticut College
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