Liam Luke
Cape Elizabeth
Summary
Dynamic and customer-focused professional with extensive experience at Buffalo Wild Wings and Shaws And Star Market. Expert in payment processing and adept at problem-solving, consistently enhancing customer satisfaction and operational efficiency. Proven ability to collaborate effectively with teams while maintaining high standards of cleanliness and service during peak hours.
Transitioning from fast-paced retail environment where skills in customer interaction and cash handling were developed. Demonstrates efficiency in managing transactions and resolving customer inquiries. Aims to leverage these transferrable skills in new professional field.
Professional retail worker known for high standards and results-driven approach. Adept at fostering team collaboration and consistently meeting customer satisfaction goals. Reliable and adaptable, ensuring smooth operations and handling customer inquiries with ease. Skilled in cash handling, inventory management, and maintaining welcoming store environment.
Offering strong organizational skills and keen eye for detail, ready to learn and develop in fast-paced retail environment. Delivers good grasp of basic arithmetic and ability to handle transactions efficiently while maintaining accuracy. Ready to use and develop communication skills and customer service abilities in [Desired Position] role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Assistant
Shaws And Star Market
06.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Streamlined transaction times with effective cash handling and scanning techniques.
- Provided feedback to management on customer needs and operational improvements.
- Updated product displays to attract customer attention and encourage purchases.
Cashier and Cook
Buffalo Wild Wings
03.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Education
Associate of Applied Science - Business Administration
Southern Maine Community College
South Portland, ME05-2026
High School Diploma -
Cape Elizabeth Highschhol
Cape Elizabeth, ME06-2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Store cleaning
- Critical thinking
- Professional appearance
- Payment processing
Affiliations
- Maine Bureau of Parks and Land
Certification
- ( Training certificate of completion) - (From march 2024- April 2024)
Languages
English
Full Professional
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I participate in a variety of outdoor recreational activities
- Volunteering at local animal shelters and rescue organizations
- Hiking
- Video Gaming
- Advocacy Campaigns
- Playing Sports
- Gym Workouts
- Auto Repair/Restoration
- Watching Movies and TV Shows
- Baking
- I enjoy cooking for friends and family gatherings
- Camping
- Fashion and Style
- Volunteering with youth sports programs as a [role]
- Creative Writing
Timeline
Cashier Assistant
Shaws And Star Market
06.2024 - Current
Cashier and Cook
Buffalo Wild Wings
03.2024 - 05.2024
Associate of Applied Science - Business Administration
Southern Maine Community College
High School Diploma -
Cape Elizabeth Highschhol
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