Liam Monks
Topsham,Maine
Summary
Dedicated server with exceptional customer service skills, focused on guest engagement and cleanliness standards. Proven ability to resolve complaints and train new team members.
Overview
3
3
years of professional experience
Work History
Server/Dishwasher
Auburn Colony
Harpswell, ME
05.2024 - Current
- Assisted in training new servers on menu knowledge and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
- Resolved customer complaints swiftly, demonstrating strong problem-solving skills and enhancing guest experience.
- Operated industrial dishwashing equipment to maintain sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Maintained cleanliness and organization of dishwashing area, promoting efficient workflow.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing dining experience.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Salad Maker/Dishwasher
Pomelia
Brunswick, ME
05.2025 - 08.2025
- Prepared fresh salads using high-quality ingredients and following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Collaborated with team members to enhance salad presentation and improve efficiency.
- Assisted in inventory management by monitoring stock levels of vegetables and dressings.
- Supported training of new staff on salad preparation techniques and safety protocols.
- Prepared fresh salads using seasonal ingredients, ensuring quality and presentation standards.
- Maintained cleanliness and organization in food preparation areas to comply with health regulations.
- Collaborated with kitchen staff to streamline salad assembly processes, enhancing overall efficiency.
- Trained new team members on proper salad preparation techniques and food safety practices.
Server
Smitty's Restaurant
Topsham, ME
05.2023 - 04.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs promptly.
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, maintaining service efficiency.
Education
Bachelor of Science - Psychology
University of Maine
Orono, ME05-2029
High School Diploma -
Mt Ararat High School
Topsham, ME06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Food safety practices
- Table bussing
- Guest engagement
Timeline
Salad Maker/Dishwasher
Pomelia
05.2025 - 08.2025
Server/Dishwasher
Auburn Colony
05.2024 - Current
Server
Smitty's Restaurant
05.2023 - 04.2025
Bachelor of Science - Psychology
University of Maine
High School Diploma -
Mt Ararat High School