Liam Paschall
Wendell,North Carolina
Summary
Experienced training expert elevating onboarding and required training. Led seamless global onboarding overhauls, raising satisfaction by 12%. Reduced interview scheduling time by 40%. Optimized training efficacy/compliance. Former Cisco professional with unparalleled talents boosting completion rates, engagement, and overhauling processes.
Overview
11
11
years of professional experience
Work History
Senior Consultant of Leadership Development
Parexel International
12.2021 - 01.2024
- Optimized onboarding procedures for new hires, boosting satisfaction by 22% in 6 months through developing comprehensive training modules and effective process documentation.
- Conducted quarterly audits on required training programs, identifying and rectifying compliance gaps to maintain a 100% completion rate year over year.
- Coordinated the rollout of a new compliance policy, delivering training that ensured 100% of employees acknowledged their compliance within the deadline.
- Collaborated with leaders across all organizations to ensure 100% training compliance from their team members.
Training Business Partner
Parexel International
07.2021 - 12.2021
- Conducted quarterly LMS audits to ensure 100% of new sales hires completed mandatory compliance certifications within their first 60 days, escalating non-compliance to leadership.
- Revamped compliance training documentation and processes for the sales organization, reducing onboarding time by 25% while maintaining adherence to regulatory requirements.
- Collaborated with Sales Leadership and HR to assess compliance training needs, ensuring 100% of over 2,500 sales employees across 40 countries received up-to-date training on new policies and regulations.
Human Resources Regional Manager
Cisco
03.2019 - 07.2021
- Promoted to lead a team of 50 interview scheduling coordinators, enforcing compliance training requirements and conducting monthly audits to maintain 100% completion rates across all interviews.
- Led a project to improve onboarding processes for new hires, resulting in a 12% increase in completion rates within the first 30 days.
Client Service Manager
Cisco
09.2017 - 03.2019
- Improved customer onboarding procedures, achieving a 10% cost reduction and elevating quality and satisfaction within one year.
- Designed sales training programs that increased revenue by 12% in one year.
Training Relationship Manager
Cisco
06.2015 - 09.2017
- Enhanced training efficiency and satisfaction by 12% by developing strategic partnerships with learning vendors and optimizing contract negotiations.
- Collaborated with partners to develop and implement training solutions, boosting client satisfaction by 13% and enhancing overall learning outcomes.
Learning & Development Specialist
Parexel International
04.2013 - 12.2014
- Created lesson plans, course materials, job aids, presentations, videos and other resources for learning activities.
- Collaborated with subject matter experts to create content for e-learning courses.
Skills
- Communication
- Detail-Oriented
- New Hire Onboarding
- Organizational Skills
- Relationship Building
- Compliance
- Auditing
- LMS (Learning Management System)
- Operations
Timeline
Senior Consultant of Leadership Development
Parexel International
12.2021 - 01.2024
Training Business Partner
Parexel International
07.2021 - 12.2021
Human Resources Regional Manager
Cisco
03.2019 - 07.2021
Client Service Manager
Cisco
09.2017 - 03.2019
Training Relationship Manager
Cisco
06.2015 - 09.2017
Learning & Development Specialist
Parexel International
04.2013 - 12.2014