Liam Peters
Mendocino City,CA
Summary
Results-driven logistics professional with proven track record in managing delivery schedules and client interactions. Known for reliability and ability to adapt to changing demands while maintaining high standards. Possesses strong communication and organizational skills with focus on team collaboration and achieving results.
Overview
8
8
years of professional experience
Work History
Rural Regular Carrier
United States Postal Service
10.2023 - 12.2024
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
Sous Chef
Gander Taphouse
07.2022 - 10.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
Driver Sales Representative
Junk Patrol LLC
06.2020 - 07.2022
- Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
- Streamlined order processing procedures for faster delivery times by working closely with warehouse staff during loading/unloading procedures.
- Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
- Collaborated with team members to identify new business opportunities and expand client base.
- Improved route efficiency by utilizing GPS technology and adjusting plans based on real-time traffic conditions.
- Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
- Demonstrated flexibility in adapting to changing schedules or last-minute requests from customers without compromising punctuality or service quality.
Sous Chef
GanderTaphouse
01.2017 - 05.2020
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
Education
High School Diploma -
Del Oro
Loomis, CA05-2020
Skills
- Warehouse management
- Transportation management
- Fleet management
- Route optimization
- Cost reduction
- Safety management
- Shipping operations
- Vehicle loading
- Safety awareness
- Package handling
- Mail distribution
- Route navigation
- Parcel delivery
- Service sales
- Route planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliability
Timeline
Rural Regular Carrier
United States Postal Service
10.2023 - 12.2024
Sous Chef
Gander Taphouse
07.2022 - 10.2023
Driver Sales Representative
Junk Patrol LLC
06.2020 - 07.2022
Sous Chef
GanderTaphouse
01.2017 - 05.2020
High School Diploma -
Del Oro
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