Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Customer Service - Meat Department
Sprouds
Laguna Niguel, CA
08.2021 - 09.2023
Ensured that all customers received prompt responses to their inquiries or concerns.
Managed customer inquiries, complaints, and disputes in a timely manner.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided guidance, support, and direction to team members when needed.
Conducted regular staff training sessions to ensure quality customer service standards were met.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA
06.2011
Accounting
Saddleback College
Mission Viejo, CA
Skills
Computer Proficiency
Superior Work Ethic
Critical Thinking
Adaptable to Changing Demands
Flexible Work Schedule
Problem Anticipation and Resolution
Multitasking and Prioritizing
Records Organization
Customer Assistance
Employee Training
Accomplishments
Won the California Customer Service Employee of the year
Affiliations
Enjoy international traveling and have been to China, Japan, Iceland, Ireland, France, Italy, United Kingdom, and Netherlands.
Motorsports enthusiast assisted in developing a theme oriented web site WWW.thetrack-out.com
Luxuriate in the review of technology on the internet.
Police Radio Dispatcher & 911 Operator at Orange County Sheriff's DepartmentPolice Radio Dispatcher & 911 Operator at Orange County Sheriff's Department