Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
Liam Sheridan

Liam Sheridan

Weaverville,NC

Summary

Proven in enhancing customer satisfaction and streamlining operations, I leveraged my conflict resolution and customer service excellence at Fresh Market Inc. to mentor staff and boost sales. Demonstrated reliability and empathy, significantly improving client relations and operational efficiency without exceeding a 55-word limit. Reliable Employee offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in any area and flexible with changing business needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Cashier

Fresh Market Inc.
10.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Assistant Camp Counselor

Kidcyle Club
03.2022 - 10.2023
  • Ensured cleanliness and organization of camp facilities, upholding high standards for health and safety compliance.
  • Developed strong relationships with campers, fostering a positive environment where they felt supported and encouraged.
  • Managed conflicts among campers with sensitivity, employing de-escalation tactics to restore harmony within the group dynamic.
  • Promoted teamwork and collaboration among campers by facilitating group exercises and team-building games.
  • Supported Camp Director in administrative tasks such as record keeping, registration processes, and inventory management.
  • Increased camper safety by maintaining constant supervision during all camp events and activities.
  • Strengthened camper problem-solving skills through guided outdoor challenges and adventure-based learning experiences.
  • Maintained accurate records of camper medical information, ensuring timely response to any health concerns or emergencies that may arise.
  • Provided guidance to new camp counselors, sharing best practices for effective communication and behavior management techniques.
  • Participated in staff training sessions, consistently expanding knowledge of child development strategies and behavioral interventions.
  • Created an inclusive atmosphere by addressing individual camper needs, adapting activities to accommodate diverse abilities.
  • Provided emotional support for campers facing homesickness, employing active listening techniques and empathetic communication strategies.
  • Enhanced parent satisfaction through open communication channels, providing regular updates on their child''s progress at camp.

Assistant Camp Counselor

Christine Avery Learning Center
05.2023 - 08.2023
  • Developed strong relationships with campers, fostering a positive environment where they felt supported and encouraged.
  • Managed conflicts among campers with sensitivity, employing de-escalation tactics to restore harmony within the group dynamic.
  • Promoted teamwork and collaboration among campers by facilitating group exercises and team-building games.
  • Supported Camp Director in administrative tasks such as record keeping, registration processes, and inventory management.
  • Championed environmental stewardship among camp participants by leading nature hikes and delivering eco-conscious educational content.
  • Increased camper safety by maintaining constant supervision during all camp events and activities.
  • Maintained accurate records of camper medical information, ensuring timely response to any health concerns or emergencies that may arise.
  • Provided guidance to new camp counselors, sharing best practices for effective communication and behavior management techniques.
  • Participated in staff training sessions, consistently expanding knowledge of child development strategies and behavioral interventions.
  • Created an inclusive atmosphere by addressing individual camper needs, adapting activities to accommodate diverse abilities.
  • Enhanced parent satisfaction through open communication channels, providing regular updates on their child''s progress at camp.
  • Contributed to the evaluation of camp programs, offering constructive feedback for continuous improvement efforts.

Education

Pre License - Real Estate

Cumbie And Trull Real Estate School
Asheville, NC

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Customer Relations
  • Organizational abilities
  • Written and verbal communication
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • Conflict Resolution
  • Product Knowledge
  • Issue Resolution
  • Complex Problem-Solving
  • Staff Training
  • Guest inquiries
  • ID Verification
  • Decision Making Aptitude
  • Sales expertise

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Fresh Market Inc.
10.2023 - 12.2023

Assistant Camp Counselor

Christine Avery Learning Center
05.2023 - 08.2023

Assistant Camp Counselor

Kidcyle Club
03.2022 - 10.2023

Pre License - Real Estate

Cumbie And Trull Real Estate School

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Liam Sheridan