Versatile professional skilled in customer service and employee training within dynamic environments. Proven ability to enforce safety standards, manage operational procedures, and foster positive relationships with clients and colleagues, enhancing team effectiveness and service quality.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista
Prodigy Coffeehouse
Denver, Colorado
10.2025 - Current
Delivered exceptional customer service in a fast-paced café while maintaining organization, food safety, and drink quality standards.
Prepared three drinks in five minutes, meeting prodigy’s bar standards for quality, efficiency, and cleanliness.
Successfully completed team trainer evaluation and trained new employees on service bar procedures and workplace standards.
Executed opening and closing procedures, ensuring compliance with operational standards and seamless task management.
Managed cash and tips during closing at Sherman location, ensuring accurate financial accountability.
Completed CSP barista skills course with proficiency. foundation course with proficiency.
Developed and presented an informative brew lab slide deck on coffee history and anatomy, focusing on the global coffee belt.
Swim Instructor / Lifeguard
Hiawatha Davis Recreation Center
07.2022 - 12.2024
Instructed swim lessons for children ages 1–15, fostering skill development and confidence in the water.
Administered CPR as a lifeguard, effectively applying lifesaving training in emergency situations.
Enforced pool rules and monitored swimmer safety to maintain a safe and supportive recreation environment.
Cultivated positive relationships with children and parents through effective communication and support, enhancing overall experience.
Completed CPR training course to enhance lifesaving skills and preparedness. to ensure readiness for lifesaving situations. and completed lifesaving training as a lifeguard.
Education
GED -
Emily Griffith High School
1860 Lincoln Street, Denver, CO 80203
01-2025
Skills
Drink Presentation
Espresso Preparation
Customer Service
Customer Engagement
Team Development
Opening & Closing
Cash Handling
Food Safety Compliance
Leadership
Problem Solving
Adaptability
Communication
Certification
CSP Barista Skills - Foundation Course - Passed, ServSafe Food Handler - Oct 2025, Workplace Harassment Prevention - Nov 2025, CPR Training Course — Passed; Lifesaving Training — Completed
LANGUAGES
Spanish — B2 (upper-intermediate): speaking, reading, and writing.