Liam Stephens
San Jose,CA
Summary
-Adept at vital signs monitoring and fostering client relationships, I significantly enhanced patient care at NorCal Ambulance and boosted customer satisfaction at FedEx. My strong problem-solving abilities, and commitment to integrity, have consistently improved outcomes and operations, showcasing my dedication to excellence and teamwork in high-pressure environments.
- A professional healthcare provider with extensive experience in fast-paced medical environments. Demonstrates strong skills in patient care, emergency response, and life-saving procedures. Known for excellent teamwork, adaptability, and reliability in high-pressure situations. Skilled in using advanced medical equipment, and maintaining composure during critical incidents.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Norcal Ambulance
Sunnyvale, California
04.2024 - 06.2025
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Evaluated patient histories to assess and prioritize levels of care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Store Consultant
FedEx
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Cashier
Lunardi’s Market
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Emergency Medical Technician - Emergency Medicine
San Jose City College
San Jose, CA12-2023
High School Diploma -
Branham High School
San Jose, CA06-2021
No Degree - General Studies
West Valley College
Saratoga, CASkills
- Problem solving
- Integrity and honesty
- Issue resolution
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Direct patient care
- Airway management
- Emergency management
- Patient assessments
- Respiratory emergencies
- Spinal immobilization
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Timeline
Emergency Medical Technician
Norcal Ambulance
04.2024 - 06.2025
Store Consultant
FedEx
Cashier
Lunardi’s Market
Emergency Medical Technician - Emergency Medicine
San Jose City College
High School Diploma -
Branham High School
No Degree - General Studies
West Valley College
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