Used management experience to streamline the bar stocking & cleaning process through time-focused optimizations like activity grouping
Oversaw Inventory Management of exclusive liquor & wine collection
Required organization, labeling, sorting, & consolidating based on that week's inventory & particular event schedule
Additionally responsible for organizing the purchase orders & vendor lists for the buying manager to ensure alcohol was always stocked
Performed client interfacing when front-of-house staff was overwhelmed, demonstrating the ability to analyze situations as they unfold & respond by picking up the slack where it's needed
This led to a more harmonious work environment & allowed others to be more productive in their job due to a lack of stress
Built profitable relationships with regular customers, with the end goal of increasing the revenue per customer metric which was successful
Volunteer Program Assistant
Connecting Point
11.2023 - 03.2024
Coordinated and executed multiple charitable programs and events, demonstrating strong project management skills and the ability to oversee operations smoothly under tight deadlines, mirroring the fast-paced environment of luxury retail operations
Managed inventory and resources for various charity initiatives, including tracking, ordering, and distributing materials and donations, directly applicable to inventory management roles in luxury retail settings
Developed and implemented efficient organizational systems and procedures to streamline program operations, enhance productivity, and reduce costs, skills beneficial for optimizing inventory flow and storage
Liaised with volunteers, and community partners to secure resources and support for charitable events, honing negotiation and relationship-building skills critical for managing supplier relationships inside local communities
Cultivated strong teamwork and communication skills by collaborating with teammates and front-of-house teams to ensure operational efficiency, critical for a supportive environment
Food Runner/Busser
Perry’s Steakhouse & Grille
02.2022 - 05.2023
Demonstrated critical thinking & stayed abreast of server ability and table turnover to make quick decisions regarding the seating layout for the day
Handled phone inquiries to schedule & confirm reservations in addition to handling all OTP orders & managing the relationship with our take out clients
Managed client happiness via good attitudes & a hardworking mentality
Gathered & analyzed information on clients to determine the best seating & table arrangement on a case-by-case basis
Assisted in the coordination of multiple events
Personal Assistant
Mod Town
09.2022 - 12.2022
Acquired a comprehensive understanding of logistics and supply chain management, including inventory control, shipping and receiving, and vendor negotiations, directly applicable to managing operations in a luxury retail setting
Developed proficiency in scheduling and calendar management, ensuring the CEO's commitments were met on time-skills beneficial for planning and executing retail operations, promotions, and inventory restocking
Managed confidential correspondence and communication, reflecting an ability to handle sensitive customer information and transactions in luxury retail
Enhanced problem-solving skills by addressing and resolving logistical challenges, providing a solid foundation for tackling operational issues in retail settings, including inventory discrepancies and supply chain bottlenecks
Food Runner
Sapa House
01.2021 - 09.2022
Developed strong organizational skills by efficiently managing the timely delivery of food orders to ensure a seamless dining experience for upscale clientele, demonstrating an ability to thrive in high-pressure environments
Enhanced product knowledge by familiarizing with an extensive menu, including ingredients and preparation methods, applicable to understanding luxury retail products' complexity and details
Demonstrated exceptional attention to detail by accurately relaying customer preferences and special requests to kitchen and dining staff, ensuring high standards of service and product customization akin to luxury retail expectations
Practiced inventory management fundamentals by assisting in tracking kitchen supplies and ingredients, minimizing waste through effective stock rotation-translatable to managing luxury goods inventory
Retail Associate
Luxury Consignment
01.2019 - 07.2021
Leveraged point-of-sale (POS) systems and inventory management software for accurate record-keeping, sales tracking, and inventory audits, ensuring data integrity and operational efficiency
Facilitated a luxury shopping experience through high-touch customer service, personalized shopping assistance, and expert advice on product history and care, fostering customer loyalty and repeat business
Collaborated with cross-functional teams on promotional events and marketing campaigns, driving awareness and sales while ensuring operational readiness and inventory availability
Played a key role in visual merchandising and store layout planning, using aesthetic sensibility and product knowledge to create compelling displays that enhanced product visibility and store traffic
Cultivated strong teamwork and communication skills by collaborating with kitchen staff and front-of-house teams to ensure operational efficiency, critical for a cohesive retail team environment
Education
High School -
Bryan Adams High School
Dallas, TX
01.2024
Certification
Boy Scouts of America - Eagle Scout, 12/2023, Present
TABC Certification, 12/2023, Present
Field Experience
Back Of House Bar Support, Goodfriend Bar & Grill, Dallas, TX, 05/2023, Present, Used management experience to streamline the bar stocking & cleaning process through time-focused optimizations like activity grouping., Oversaw Inventory Management of exclusive liquor & wine collection. Required organization, labeling, sorting, & consolidating based on that week's inventory & particular event schedule. Additionally responsible for organizing the purchase orders & vendor lists for the buying manager to ensure alcohol was always stocked., Performed client interfacing when front-of-house staff was overwhelmed, demonstrating the ability to analyze situations as they unfold & respond by picking up the slack where it's needed. This led to a more harmonious work environment & allowed others to be more productive in their job due to a lack of stress., Built profitable relationships with regular customers, with the end goal of increasing the revenue per customer metric which was successful.
Food Runner/Busser - Perry’s Steakhouse and Grille, Dallas, TX, 02/2022, 05/2023, Demonstrated critical thinking & stayed abreast of server ability and table turnover to make quick decisions regarding the seating layout for the day., Handled phone inquiries to schedule & confirm reservations in addition to handling all OTP orders & managing the relationship with our take out clients., Managed client happiness via good attitudes & a hardworking mentality., Gathered & analyzed information on clients to determine the best seating & table arrangement on a case-by-case basis., Assisted in the coordination of multiple events.
Food Runner, Sapa House, Dallas, TX, 01/2021, 09/2022, Developed strong organizational skills by efficiently managing the timely delivery of food orders to ensure a seamless dining experience for upscale clientele, demonstrating an ability to thrive in high-pressure environments., Enhanced product knowledge by familiarizing with an extensive menu, including ingredients and preparation methods, applicable to understanding luxury retail products' complexity and details., Demonstrated exceptional attention to detail by accurately relaying customer preferences and special requests to kitchen and dining staff, ensuring high standards of service and product customization akin to luxury retail expectations., Practiced inventory management fundamentals by assisting in tracking kitchen supplies and ingredients, minimizing waste through effective stock rotation-translatable to managing luxury goods inventory.
Personal Assistant, Mod Town, Dallas, TX, 09/2022, 12/2022, Acquired a comprehensive understanding of logistics and supply chain management, including inventory control, shipping and receiving, and vendor negotiations, directly applicable to managing operations in a luxury retail setting., Developed proficiency in scheduling and calendar management, ensuring the CEO's commitments were met on time-skills beneficial for planning and executing retail operations, promotions, and inventory restocking., Managed confidential correspondence and communication, reflecting an ability to handle sensitive customer information and transactions in luxury retail., Enhanced problem-solving skills by addressing and resolving logistical challenges, providing a solid foundation for tackling operational issues in retail settings, including inventory discrepancies and supply chain bottlenecks.
Volunteer Program Assistant, Connecting Point, Dallas, TX, 11/2023, 03/2024, Coordinated and executed multiple charitable programs and events, demonstrating strong project management skills and the ability to oversee operations smoothly under tight deadlines, mirroring the fast-paced environment of luxury retail operations., Managed inventory and resources for various charity initiatives, including tracking, ordering, and distributing materials and donations, directly applicable to inventory management roles in luxury retail settings., Developed and implemented efficient organizational systems and procedures to streamline program operations, enhance productivity, and reduce costs, skills beneficial for optimizing inventory flow and storage., Liaised with volunteers, and community partners to secure resources and support for charitable events, honing negotiation and relationship-building skills critical for managing supplier relationships inside local communities., Cultivated strong teamwork and communication skills by collaborating with teammates and front-of-house teams to ensure operational efficiency, critical for a supportive environment.
Retail Associate, Luxury Consignment, Dallas, TX, 01/2019, 07/2021, Leveraged point-of-sale (POS) systems and inventory management software for accurate record-keeping, sales tracking, and inventory audits, ensuring data integrity and operational efficiency., Facilitated a luxury shopping experience through high-touch customer service, personalized shopping assistance, and expert advice on product history and care, fostering customer loyalty and repeat business., Collaborated with cross-functional teams on promotional events and marketing campaigns, driving awareness and sales while ensuring operational readiness and inventory availability., Played a key role in visual merchandising and store layout planning, using aesthetic sensibility and product knowledge to create compelling displays that enhanced product visibility and store traffic.
Timeline
Volunteer Program Assistant
Connecting Point
11.2023 - 03.2024
Back Of House Bar Support
Goodfriend Bar & Grill
05.2023 - Current
Personal Assistant
Mod Town
09.2022 - 12.2022
Food Runner/Busser
Perry’s Steakhouse & Grille
02.2022 - 05.2023
Food Runner
Sapa House
01.2021 - 09.2022
Retail Associate
Luxury Consignment
01.2019 - 07.2021
High School -
Bryan Adams High School
Boy Scouts of America - Eagle Scout, 12/2023, Present
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World