Liam Burke

Built and scaled a relationship-driven client services business serving 600+ customers across the U.S. and internationally, generating $3M+ in cumulative revenue.

Generated 83%+ of total revenue from repeat customers by building long-term client relationships that drove ongoing engagement, referrals, and word-of-mouth, in an industry typically centered on one-time purchases.

Advised stakeholders at institutions including the U.S. Government, the New York Philharmonic, and Juilliard on equipment investment decisions of up to $30,000+

Owned end-to-end implementation from initial consultation through setup, adjustment, and ongoing refinement, accelerating time-to-value and ensuring successful outcomes, contributing to a 100% five-star Google rating across 100+ client reviews.

Built and managed a ClickUp-based intake-to-delivery workflow that scaled the business to support 10–15 concurrent client engagements, improving operational efficiency, standardizing handoffs, and ensuring consistent customer outcomes.

Created 100+ educational videos and delivered workshops, enabling customers to better understand product capabilities, best practices, and long-term success strategies while improving engagement and self-sufficiency

Launched a three-tiered retainer service that transformed one-time engagements into recurring revenue, increasing customer lifetime value and creating a predictable revenue stream.

Performed with the Metropolitan Opera, New York Philharmonic, American Ballet Theatre, New York City Ballet and Broadway in high-pressure professional environments requiring preparation, adaptability, collaboration, and consistent execution.

Earned recognition from The New York Times for collaborative chamber music performances

Managed ongoing development for a studio of over 20 students while serving on faculty for multiple organizations, providing individualized coaching, performance feedback, and long-term skill development

Served as Music Director for the Opportunity Music Project, partnering with executive leadership and board stakeholders to align program goals, guide strategic initiatives, and support organizational growth.

Mentored fellows as they navigated the program, providing guidance on professional development, collaboration, and career planning

Co-led workshops focused on communication, conflict resolution, entrepreneurship, time management, and navigating diverse working styles

Facilitated peer learning and professional development initiatives designed to improve collaboration and operational effectiveness across the cohort

Selected for Carnegie Hall’s highly competitive Ensemble Connect fellowship, combining performance, teaching, community

engagement, entrepreneurship, and leadership development

Collaborated on educational and outreach initiatives while gaining hands-on experience in teaching, program delivery, and arts advocacy

Completed an intensive public-school teaching residency, partnering with educators to deliver music instruction and student engagement programs