Lian Chang
Arcadia,CA
Summary
To contribute acquired clinical and administrative medical assisting skills and provide quality patient care in a healthcare setting; while working in a challenging and rewarding position that will offer growth and opportunity for advancement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advanced Acupuncture, Inc
11.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Manager
Osaka Grill House
06.2014 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Laboratory Technician
International Rectifier Corporation
02.2001 - 05.2004
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Education
Medical Assistance
Pasadena City College
Pasadena, CA08-2025
Master of Science - Computer Science
California State University, Fullerton
Fullerton, CA08-2004
Skills
- Proficient in computer applications; typing 30 wpm
- Strong interpersonal and organizational skills
- Always striving to learn and be responsible
- Exceptional work ethic with a high degree of motivation in achieving company goals
- Extensive knowledge of medical terminology, anatomy and physiology
- Bilingual in: Mandarin
Certification
- American Heart Association
- Certification in CPR & First Aid
Timeline
Medical Assistant
Advanced Acupuncture, Inc
11.2024 - Current
Manager
Osaka Grill House
06.2014 - 12.2022
Laboratory Technician
International Rectifier Corporation
02.2001 - 05.2004
Medical Assistance
Pasadena City College
Master of Science - Computer Science
California State University, Fullerton
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