Overview
Work History
Education
Skills
Timeline
Generic

Li-An Rampolla

Ridgefield

Overview

25
25
years of professional experience

Work History

CARE COORDINATOR MANAGER

Sage Home Care LLC
03.2021 - 11.2024
  • Coordinated and managed the care plans for a caseload of clients, ensuring the delivery of high-quality and personalized healthcare services
  • Conducted initial assessments and ongoing evaluations of clients' health status, identifying areas for intervention and improvement
  • Managed and maintained accurate and up-to-date client records, documenting care plans, progress notes, and any changes in health status
  • Assisted in the development and implementation of care coordination policies and procedures, ensuring compliance with regulatory requirements
  • Provided billing information and care notes to LTCI companies.

OFFICE MANAGER

Moses Communications, Inc
01.2000 - 03.2020
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Managed financial documentations such as expense reports and invoices
  • Liaised directly with customers to meet needs and maintain satisfaction
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
  • Managed office inventory and placed new supply orders
  • Oversaw daily functions
  • Oversaw office inventory and timely reordering of supplies
  • Wrote professional business correspondence
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care

Education

High school diploma - Liberal Arts And General Studies

Queensborough Community College of The City University of New York
Oakland Gardens, NY

High School Diploma - undefined

Stella Maris High School
Rockaway Park, NY

Skills

  • Customer relations
  • Scheduling and calendar management
  • Invoicing and billing
  • Administrative Experience
  • Management
  • QuickBooks
  • Front Desk
  • Scheduling
  • Insurance Practices
  • Patient Care Assessment
  • Reception
  • Billing
  • Accounts payable and receivable
  • Office Management
  • Payroll
  • Customer Service
  • Case Management
  • Organizational standards
  • Healthcare knowledge
  • Decision-Making

Timeline

CARE COORDINATOR MANAGER

Sage Home Care LLC
03.2021 - 11.2024

OFFICE MANAGER

Moses Communications, Inc
01.2000 - 03.2020

High school diploma - Liberal Arts And General Studies

Queensborough Community College of The City University of New York

High School Diploma - undefined

Stella Maris High School

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