Lian Quinones
Kissimmee
Summary
Seeking a receptionist position where I can utilize my strong organizational skills, ability to multitask, and dedication to providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
KVF Immigration Attorneys
01.2025 - Current
- Assisted in organizing and retrieving files and archives both digitally and physically.
- Coordinated appointments, answered phone calls, and managed schedules for attorneys.
- Provided customer service by helping clients with their legal inquiries and ensuring smooth communication.
Customer Service Associate
Sams Club Distribution
06.2023 - 09.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Merchandising Associate
Sams Club Distribution
06.2023 - 09.2024
- Maintained product displays and ensured shelves were stocked and organized
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences
- Collaborated with team members to ensure smooth store operations and customer satisfaction.
Education
Osceola High School
Kissimmee, FL05.2023
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Bilingual: Fluent in English and Spanish
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
KVF Immigration Attorneys
01.2025 - Current
Customer Service Associate
Sams Club Distribution
06.2023 - 09.2024
Merchandising Associate
Sams Club Distribution
06.2023 - 09.2024
Osceola High School
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