Liana Abdiyeva
Fresh Meadows
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance verification, managing multi-line phone systems and addressing patients' concerns.
Overview
15
15
years of professional experience
Work History
Dental Receptionist
Kew Dental Care
Kew Gardens, NY
08.2022 - 01.2024
- Answered incoming calls, scheduled appointments, and confirmed patient visits
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions
- Collected payments from patients in accordance with established policies and procedures
- Created a welcoming environment for patients by providing exceptional customer service at all times
- Responded to inquiries from patients regarding their accounts or dental services offered
- Managed front desk operations including scheduling appointments, collecting payments
- Verified patient's eligibility for benefits under various insurance plans
- Processed referrals to specialists when required by the dentist.
Dental Receptionist
Dr. Alex Azbel
Rego Park, NY
05.2013 - 11.2022
- Answered incoming calls, scheduled appointments, and confirmed patient visits
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions
- Collected payments from patients in accordance with established policies and procedures
- Created a welcoming environment for patients by providing exceptional customer service at all times
- Responded to inquiries from patients regarding their accounts or dental services offered
- Managed front desk operations including scheduling appointments, collecting payments
- Verified patient's eligibility for benefits under various insurance plans
- Processed referrals to specialists when required by the dentist.
Dental Assistant
Dr. Dmitry Davy
Rego Park, NY
12.2008 - 11.2013
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
- Created bitewing, panoramic and periapical X-ray images for dentist to review
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Scheduled cleanings and dental appointments for patients
- Educated patients on treatment procedures and post-procedure home care
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Education
Sonographer -
Touro College
02.2024
High School Diploma -
Forest Hills High School
06.2011
Skills
- Highly-motivated
- Strong work ethic
- Adaptability
- Exceptional interpersonal skills
- Adept at working effectively unsupervised
- Quickly mastering new skills
- Knowledge of EagleSoft, Dentrix and Open Dental software
- Knowledge of Dexis and Dentimax
- Patient schedule management
- Organization and communication skills
- Team Player
- Multitasker
- Insurance Verification
- Bilingual in English and Russian
Job Title
Dental Receptionist
Languages
- English
- Russian
Timeline
Dental Receptionist
Kew Dental Care
08.2022 - 01.2024
Dental Receptionist
Dr. Alex Azbel
05.2013 - 11.2022
Dental Assistant
Dr. Dmitry Davy
12.2008 - 11.2013
Sonographer -
Touro College
High School Diploma -
Forest Hills High School