Liana Aharonyan
Glendale,CA
Summary
Proven to excel in customer service and issue resolution, I leveraged my skills at T.J. Maxx to significantly enhance customer satisfaction and repeat business. My adeptness in POS systems and active listening facilitated a seamless shopping experience, underscoring my commitment to operational excellence and team mentorship.
Punctual and honest cashier with solid background in T.J. Maxx environments. Satisfies customers with exceptional service. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
20
20
years of professional experience
Work History
Cashier, Store Associate
T.J. Maxx
08.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Verdugo Produce
09.2022 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Preschool Teacher's Assistant
School #122
09.2004 - 06.2007
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Collaborated with instructors to develop engaging lesson plans.
- Helped teacher prepare instructional material and displays.
- Developed and implemented strategies to improve student engagement.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Education
High School Diploma -
#178
Yerevan, Armenia06-2001
Skills
- Customer service excellence
- Reliability and punctuality
- Time management skills
- Organizational abilities
- Written and verbal communication
- Basic Math Competence
- Issue Resolution
- Staff Training
- POS Systems
- ID Verification
- Fraud Prevention Awareness
- Hospitality and accommodation
- Active Listening
Languages
Armenian
Native or Bilingual
Russian
Full Professional
English
Professional Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Graphic Design
- Gym Workouts
- Volunteer Work
Timeline
Cashier, Store Associate
T.J. Maxx
08.2023 - Current
Cashier
Verdugo Produce
09.2022 - Current
Preschool Teacher's Assistant
School #122
09.2004 - 06.2007
High School Diploma -
#178
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