Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Hi, I’m

LIANA KUTOS

Goodlettsville,TN
LIANA KUTOS

Summary

Results-driven Supply Chain Manager with over eight years of progressive experience at Amazon, specializing in demand planning and process optimization. Proven track record of leading multiregional operations and successfully transitioning between diverse market environments. Skilled in leveraging data analytics and automation to drive operational efficiency and forecast accuracy. Excels in cross-functional collaboration and team development, consistently delivering measurable business impacts in complex, fast-paced supply chain environments. Committed to continuous improvement and operational excellence.

Overview

9
years of professional experience

Work History

Amazon
Nashville, TN

AMZL NA S&OP Forecasting Sr. Supply Chain Manager
08.2021 - Current

Job overview

  • Lead 13-week demand planning operations, progressing from the U.S. Multi-regional
    station-level forecast oversight (supporting four regional planners that impact 330+ stations) to
    end-to-end network and station-level forecast management for Canadian operations (35
    stations) in Q3 2024.
  • Driving forecast optimization initiatives for Canadian operations, achieving a 38.6%
    enhancement in W-3 forecast accuracy, and consistently strong W-1 performance below 6%
    WAPE through Q1-Q3 2025, trending significantly ahead of the targeted 10% YoY improvement
    for 2025.
  • Enhanced operational efficiency through automation, resulting in a 40% reduction in forecast
    planning cycle time and $32K in annual savings.
    Orchestrating cross-functional partnerships with BIE and Research Science teams to implement
    automated reporting solutions, and advance forecasting model capabilities.
  • Streamlined the onboarding process by implementing a structured shadow schedule and
    creating a comprehensive plan generation checklist via Asana, resulting in reduced training
    time and improved new-hire productivity.

Amazon
Nashville, TN

AMZL S&OP Deliver Planner (Program Manager)
05.2020 - 08.2021

Job overview

  • Managed operations for 17 delivery stations across the Boston and NY Metro regions,
    overseeing volume forecasting and capacity planning.
  • Led the successful launch of 22 new stations in 2020; improved the launch tracking system
    across North America.
  • Developed an automated weather impact recovery process, enabling stations to efficiently
    adjust volume caps during severe conditions.
  • Created and implemented the P2 Dim Restrictions Program, resulting in increased volume
    attainment for new and existing stations, improved safety metrics, enhanced Shipments per
    Route (SPR), and optimized cube utilization.
  • Automated P2 Dim Restrictions evaluation process, reducing analysis time from 30 minutes to
    immediate results.
    Collaborated with cross-functional stakeholders to identify and resolve volume attainment
    gaps.
  • Enhanced network-wide tracking tools through QUIP platform improvements, streamlining
    launch operations, and weather impact management.

Amazon
Tempe, AZ

ROC Lead Specialist, Caps Program
07.2018 - 05.2020

Job overview

  • Led the daily execution of network-wide lane capping across North America for multiple
    shipper accounts.
  • Instrumental in the development and launch of the NA Capacity Management Dashboard,
    resulting in an 80% reduction in caps team execution time (approximately saving $3.64M in
    annual labor cost savings through the reduction of 2,500 weekly man-hours).
  • Automated capping process for line hauls over 500 miles across North America.
  • Enabled daily network-wide cap updates, improving operational flexibility and efficiency.

Amazon
Tempe, AZ

ROC Lead Specialist, Reactive Scheduling Team
04.2018 - 07.2018

Job overview

  • Managed real-time load adjustments and capacity decisions across 30+ stations
  • Reduced Truck Order Not Used (TONU) expenses by 40%
  • Optimized transportation network efficiency within 5-hour CPT windows

Amazon
Tempe, AZ

Supply Chain Specialist
06.2016 - 04.2018

Job overview

  • Assisted carriers and FCs through outbound frontline case management, enhancing problem solving and deep-diving capabilities.
  • Demonstrated expertise across multiple outbound operational queues.
    Reduced reopened cases by 20%, and consistently ranked among the top 5 case resolvers
    across all queues.
  • Developed strong analytical and problem-solving capabilities through complex issue resolution

Education

Arizona State University

Bachelor of Arts from Design Management
01.2015

University Overview

GPA: 3.1

New Mexico State University

Industrial Engineering Studies
01.2013

University Overview

GPA: 3.23

Skills

  • Supply Chain Management
  • Demand Planning and Forecasting
  • Project Management
  • Process Optimization and Automation
  • Team leadership and cross-functional collaboration
  • Data Analytics and Business Intelligence
  • Operations Management
  • Strategic Planning
  • Change Management
  • Performance Metrics and KPI Management
  • Microsoft Office Suite

Affiliations

  • Member, Supply Chain Engagement Committee (Current) - Identify and communicate volunteer opportunities and events for Nashville team members
  • Former Member, DEI Demand Planning Organization - Shared volunteer opportunities to encourage organizational participation

Accomplishments

  • Enhanced CA forecast accuracy by 38.6% in W-3 WAPE while maintaining W-1 performance below 6%, exceeding 10% YoY improvement target for 2025, while successfully transitioning from U.S. multi-regional forecast oversight of 330+ stations to end-to-end management of Canadian forecast (35 stations).
  • Drove significant operational efficiency and cost savings through automation initiatives, resulting in $32K annual savings, 40% reduction in forecast planning cycle time, and 80% reduction in caps team execution time, ultimately saving $3.64M annually through a 2,500 weekly man-hour reduction.
  • Led large-scale implementations, including the launch of 22 new stations in 2020, development of an automated weather impact recovery process, and creation of the P2 Dim Restrictions Program, improving volume attainment, safety metrics, and reducing analysis time from 30 minutes to immediate results.
  • Spearheaded efficiency improvements across multiple areas, resulting in a 40% decrease in TONU expenses, streamlined onboarding processes, and enhanced network-wide tracking tools through QUIP, QuickSight, Asana platform improvements.

References

References available upon request.

Timeline

AMZL NA S&OP Forecasting Sr. Supply Chain Manager

Amazon
08.2021 - Current

AMZL S&OP Deliver Planner (Program Manager)

Amazon
05.2020 - 08.2021

ROC Lead Specialist, Caps Program

Amazon
07.2018 - 05.2020

ROC Lead Specialist, Reactive Scheduling Team

Amazon
04.2018 - 07.2018

Supply Chain Specialist

Amazon
06.2016 - 04.2018

Arizona State University

Bachelor of Arts from Design Management

New Mexico State University

Industrial Engineering Studies
LIANA KUTOS