Liana Walls
Bastrop,Texas
Summary
Enthusiastic and competent in the property management industry with the knowledge, confidence, and capability to handle several different types of properties from lease ups to those with low occupancy. Experienced in LIHTC and conventional housing and commercial property management.
Overview
4
4
years of professional experience
Work History
Property Administrator
Long View Equity
05.2024 - 09.2024
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Oversaw budget development and expense tracking for multiple properties, ensuring profitability targets were met or exceeded.
- Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
- Reviewed legal documents such as leases before execution to ensure compliance with local, state and federal regulations.
- Streamlined property management processes for increased efficiency and cost savings.
- Provided regular financial reporting to property owners, keeping them informed of revenue trends and expenses.
- Implemented rent collection procedures, minimizing delinquencies and improving cash flow.
- Prepared recommendations for financial plans and future requirements for operating expenses.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Responded to Common Area Maintenance (CAM) inquiries.
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining a high standard of property upkeep.
Resident Experience Manager/Acting Community Manager
Lantower Ambrosio
08.2023 - 03.2024
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Made use of resident management software such as 'Yardi', 'MRI', 'Resman', 'Bluemoon', 'Entrata' to maximize efficiency.
Community Assistant Manager
NRP Management
09.2020 - 04.2023
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Made use of resident management software such as 'Yardi', 'MRI', 'Resman', 'Bluemoon', 'Entrata' to maximize efficiency.
Education
High School Diploma -
Cross Plains High School
Cross Plains, TX05.2005
Skills
Tenant relations
Data Entry
Accounts Receivable
Real estate law knowledge
Fair Housing Regulations
Invoice Processing
Property Management Systems
Report Preparation
Additional Information
Texas Notary
Timeline
Property Administrator
Long View Equity
05.2024 - 09.2024
Resident Experience Manager/Acting Community Manager
Lantower Ambrosio
08.2023 - 03.2024
Community Assistant Manager
NRP Management
09.2020 - 04.2023
High School Diploma -
Cross Plains High School
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