Experienced professional with a strong background in founding and managing businesses. Showcasing exceptional leadership skills and strategic planning abilities. Demonstrated success in developing and executing effective business strategies, fostering collaboration within teams, and achieving growth. Recognized for adaptability and a results-driven mindset, thriving in dynamic and fast-paced environments.
Hi, I’m
Liana Piotrowski
Beauty & Business Consultant
Winchester,MA
Summary
Work History
Liana Beauté
Founder, Certified Life and Business Consultant
10.2010 - Current
Job overview
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Launched a prosperous company through analysis of market requirements and implementation of inventive strategies.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Defined business objectives and coordinated efforts for cross-departmental alignment.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
- Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Developed tailored skincare regimens for clients based on individual needs, resulting in improved skin health and appearance.
- Handled cash register transactions accurately while maintaining excellent customer service during check-out procedures.
- Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.
- Assisted in visual merchandising efforts by creating eye-catching displays that effectively showcased featured products.
- Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.
- Supported marketing initiatives by distributing promotional materials within the store location or engaging with potential customers at off-site events.
- Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
- Provided makeup application services for special occasions, showcasing product effectiveness and boosting brand loyalty.
- Stayed informed about industry trends, attending trade shows and professional development events to enhance expertise continually.
- Created effective displays to sell seasonal and promotional products.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Offered mini-makeovers or skincare demonstrations within the store to attract new clientele interested in trying out products before purchasing.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Participated in inventory audits, ensuring accurate records of stock levels for efficient ordering processes.
- Advised clients on how to care for skin and hair with available products and replenished stock.
- Trained new employees in company procedures, product knowledge, and sales techniques for consistent quality service.
- Resolved customer complaints diplomatically, turning potentially negative experiences into opportunities for relationship-building with clients.
- Followed up with customers to increase satisfaction with purchases and services.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Increased revenue through effective customer service and inventory management.
- Developed loyal following of clients by providing high-quality services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trained new cosmetologists on makeup and skincare products and techniques.
Palm Beach Pediatrics
Billing Specialist
Job overview
- Responsibilities included medical billing, working with insurance companies to insure patients were properly covered, and submitting proper documentation and billing codes for both patient files as well as insurance providers
Beaute Therapies/Cosmo and Co. Salon
Front Desk Receptionist
Job overview
- During the week, Front Desk Reception at Beaute Therapies Medical Spa
- On the weekends, Front Desk Receptionist for Cosmo and Co
- Salon and Spa
Federal Student Loan Services
Director of Sales
Job overview
- Began employment as a Sales Representative
- Became top seller within first month of employment
- Promoted to Director of Sales at the end of second month of employment
- Duties included managing all aspects of sales floor, re-writing sales script, implementing protocol for sales training as well as creating syllabus for training classes
Dellaria Salons
Operations Manager
Job overview
- Responsible for all aspects of running the salon, including but not limited to, making all decisions with regard to the running and marketing of the salon, payroll management, inventory, retail, color, implementing a solid staff, training, as well as the daily goings on at a high volume salon
- Proficient in Hair Max and Millenium Operating Systems
Education
Assumption CollegeWorcester, MA
Bachelor Of Science from Pre-Medical And Psychology
University Overview
Ashford UniversitySan Diego, California
from Alternative Medicine
University Overview
GPA: 3.9
Last Looks Makeup AcademyLos Angeles, California, New York
Certification from Photography and Runway Makeup Artistry
University Overview
- Professional Development: Photography and Makeup Artistry
New Skills Academy
Certification from Life Coaching
University Overview
- 3.9 GPA
Harvard UniversityCambridge, Massachusetts
from Advanced Biology
University Overview
- Summer Session
- GPA: 3.10
Wilmington UniversityNew Castle, DE
Bachelor Of Science from Biology, Pre-Medical
University Overview
GPA: 3.89
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Ethics and integrity
- Client engagement
- Contract negotiation
- Organizational structuring
- Strategic planning
- Visionary leadership
- Customer acquisition
- Team engagement
- Start-up operations
- Strategic vision
- Negotiation
- Project management
- Customer focus
- Operations management
- Business planning
- Goal setting
- Growth mindset
- Market Knowledge
- Revenue generation
- Process improvements
- Trends analysis
- Staff management
- Consulting
- Business administration
- Human resources
- Business development
- Partnership building
- Cash flow management
- Recruitment and hiring
- Revenue development
- Industry expertise
- Talent acquisition
- Policies and procedures development
- Product roadmaps
- Performance assessments
- Team building
- Entrepreneurial leadership
- Innovation management
- Adaptable and flexible
- Analytical and critical thinker
- Client relationship building
- Relationship and team building
- Planning and coordination
- Strategic business planning
- Leadership and people development
- People and culture
- Marketing and advertising
- Process improvement
- Community outreach
- Profit and loss management
- Cross-functional collaboration
- Program administration
- Change and growth management
- Results orientation
- Management team leadership
- New business development
- Quality control planning
- Account management
- Effective communicator and public speaker
- Solution innovation
- Innovative and visionary
- Project oversight
- Regulatory compliance
- Media relations
- Performance benchmarking
- Brand management
- MIssion and vision
- Operational analysis
- Balanced work ethic
- Approachable leader
- Resource utilization
- Marketing expertise
- Program oversight
- Service delivery oversight
- Articulate communication
- Business consulting
- Organizational development
- Employee coaching
- Operations oversight
Publications
Publications
- Survivor: The Liana Carlan Story
- A four part documentary published in the Philadelphia Inquirer about my medical journey. Published in October of2010
- Http://www.phlmetropolis.com/2010/10/survival-the-liana-carlan-story.php
Accomplishments
Accomplishments
- Best Makeup Artist Boston (2011)
- Casting Director and Image Consultant, Project Runway (2010)
- Published ‘Survivor: The Liana Carlan Story’ (Philadelphia Inquirer, 2010)
Certification
Photography and Runway Makeup Artist
Life and Business Consultant
Timeline
Founder, Certified Life and Business Consultant
Liana Beauté
10.2010 - Current
Billing Specialist
Palm Beach Pediatrics
Front Desk Receptionist
Beaute Therapies/Cosmo and Co. Salon
Director of Sales
Federal Student Loan Services
Operations Manager
Dellaria Salons
Photography and Runway Makeup Artist
Life and Business Consultant
Assumption College
Bachelor Of Science from Pre-Medical And Psychology
Ashford University
from Alternative Medicine
Last Looks Makeup Academy
Certification from Photography and Runway Makeup Artistry
New Skills Academy
Certification from Life Coaching
Harvard University
from Advanced Biology
Wilmington University
Bachelor Of Science from Biology, Pre-Medical
Similar Profiles
Simone CarrilloSimone Carrillo
Assistant at Liana SatensteinAssistant at Liana Satenstein
Megan YepremianMegan Yepremian
General Assistant Manager at Liana ChinGeneral Assistant Manager at Liana Chin
Taylor BuhlerTaylor Buhler
General Manager at Lynn & Liana DesignsGeneral Manager at Lynn & Liana Designs