Hi, I’m
Liancia Fahie
Virginia Beach,VA
Summary
Experienced with operational management, ensuring efficient workflows and process optimization. Utilizes strong analytical skills to identify and resolve issues swiftly. Track record of maintaining high standards of performance and reliability in all tasks.
Overview
11
years of professional experience
Work History
United States Navy, USN
Operations Specialist Second Class
06.2018 - 06.2024
Job overview
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Delegated tasks effectively among team members, ensuring optimal workload distribution and maximizing productivity.
- Developed comprehensive training programs for new employees, speeding up their integration into the workforce and enhancing overall productivity.
Marianne Department Store
Junior Assistant Manager
06.2016 - 07.2017
Job overview
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Facilitated open communication channels between staff members promoting healthy dialogue on process improvements.
- Ensured compliance with all company policies and regulations as well as local laws pertaining to workplace safety.
- Boosted sales with targeted marketing strategies, innovative product displays, and engaging promotional events.
The Community Foundation of the Virgin Islands
Receptionist
11.2015 - 03.2016
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered phone promptly and directed incoming calls to correct offices.
Family Resource Center
Front Desk Receptionist
10.2013 - 05.2015
Job overview
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Accounting
03-2027
Skills
- Operational Efficiency
- Scheduling Coordination
- Teamwork and Collaboration
- Advanced Communication
- Critical Thinking
- Task Delegation
Timeline
Operations Specialist Second Class
United States Navy, USN
06.2018 - 06.2024
Junior Assistant Manager
Marianne Department Store
06.2016 - 07.2017
Receptionist
The Community Foundation of the Virgin Islands
11.2015 - 03.2016
Front Desk Receptionist
Family Resource Center
10.2013 - 05.2015
Western Governors University
Bachelor of Science from Accounting
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