Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lian Mang

Lewisville,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional Manager

Yummi Sushi
Dallas, TX
05.2023 - Current
  • Conducted food safety inspections of Cut-Fruit Kiosk to ensure compliance with local, state, and federal health regulations.
  • Checked food storage areas, displays and equipment such as freezers and refrigerators to review temperatures, cleanliness and stock
  • Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
  • Monitored employee work areas for unsafe conditions or practices and took appropriate corrective action when necessary.
  • Provided mentorship and coaching to staff members throughout the region as needed.
  • Trained staff on product knowledge, customer service techniques, sales strategies.
  • Resolved conflicts between customers and employees within the region.
  • Ensured compliance with all applicable laws related to employment practices within the region.
  • Maximized branch revenue by optimizing daily operations.
  • Managed staff to optimize brand expansion initiative productivity.

Administrator Assistant

PDQ
Coppell, TX
08.2022 - 05.2023
  • Prepared documents such as reports, agendas, letters, memos and presentations using Microsoft Office Suite applications.
  • Answered telephone calls in a professional manner, providing information or routing callers to the appropriate personnel.
  • Performed data entry into various computer systems accurately and efficiently.
  • Compiled financial data from various sources for use in monthly reports.
  • Created spreadsheets to track expenses associated with departmental budgeting requirements.
  • Generated purchase orders when necessary while adhering to company purchasing policies.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.

HR Assistant/Recruiter

Havertys Furniture
Coppell, TEXAS
08.2021 - 08.2022
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
  • Managed employee onboarding program for new hires ensuring completion of all required documents.
  • Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
  • Developed job postings for open positions using internal databases as well as external career websites and job boards.
  • Administered employee benefit programs such as health insurance plans and retirement savings accounts.
  • Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.

Receiving Associate

HDsupply
Flower Mound, TEXAS
09.2020 - 05.2021
  • Reviewed work orders to check correctness of deliveries.Compared shipment contents with paperwork to support inventory accuracy and records management.Investigated inventory discrepancies to maintain recordkeeping validity.Performed inspections of shipment contents, verifying accuracy against invoices and manifests.Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.Operated inventory management software and completed tasks using ERP applications.

Shipping Specialist

CTDI
Flower Mound, TEXAS
08.2017 - 08.2020
  • Pulled customer orders accurately to meet productivity goalsUnloaded, audited and staged products to replenish inventoryUpheld guidelines and procedures to maximize safetyTagged merchandise properly to support inventory accuracyOversaw shipments to drive smooth transitions of product from delivery trucks to storage and sales floorPrepared purchased products and assisted customers with loading to provide utmost customer serviceMaintained organized stockroom to keep merchandise accessible for accurate stock checksProcessed damaged items, documented evidence and prepared reports to expedite claims processCompared incoming goods against invoices to identify shortages and reject damaged itemsPrepared work orders, bills of lading and shipping orders to route materialsConnected with transport companies to expedite, trace and return merchandisePerformed specialized shipping and handling procedures to move hazardous goodsMaintained clerical records to incorporate into logistical planning effortsGenerated invoices and other shipping documentation to facilitate outgoing loadsChecked and signed delivery slips to receive shipments.

Education

Associate of Arts in General Study -

North Central Texas College

BBA in Organizational Behavior & Human Resource Management -

University of North Texas

Skills

  • Sanitation Procedures
  • Temperature Monitoring
  • Hazard Analysis
  • Environmental Monitoring
  • Incident Investigation
  • Product Inspection
  • Quality Control Analysis
  • Regulatory Compliance
  • Effective Communication
  • Problem-Solving Aptitude
  • Adaptability and Flexibility
  • Raw Materials Inspection
  • Interpersonal Skills
  • Attention to Detail
  • Multitasking

Certification

  • ServSafe Manager Certification

Timeline

Regional Manager

Yummi Sushi
05.2023 - Current

Administrator Assistant

PDQ
08.2022 - 05.2023

HR Assistant/Recruiter

Havertys Furniture
08.2021 - 08.2022

Receiving Associate

HDsupply
09.2020 - 05.2021

Shipping Specialist

CTDI
08.2017 - 08.2020

Associate of Arts in General Study -

North Central Texas College

BBA in Organizational Behavior & Human Resource Management -

University of North Texas

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Lian Mang