Lianna Essiain

• Provided direct supervision to students during lunch, recess, and other school activities.
• Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
• Provided instruction to small groups of children in areas such as reading readiness programs or math skills development.

My responsibilities for this position included collaborating with teachers to build a safe and playful environment for kids in Early Education Centers. My experience as an aide has allowed me to visit different LAUSD early education centers and adapt to new settings with various roles in supporting children's social, intellectual, and language development. Some transferable skills this job has helped me build include effective communication skills with both adults and children, respect for rules and regulations, and a focus on health promotion and safety of the students.

• Responded promptly to internal and external customers via telephone or written communication.
• Kept detailed reports of client and account data, consistently updating database with latest information.
• Worked closely with patients to fill out paperwork and obtain necessary information in form of referrals and authorization overrides.

My responsibilities for this position included verifying patients' insurances to ensure they are active and contacting their providers to authorize the need for durable medical equipment such as wheelchairs, oxygen, and also urinary incontinence supplies. Another role I played was contacting patients' and informing them of issues with insurance and providing assistance so they can receive crucial equipment. Some transferable skills include customer service skills, effective communication, and understanding the relationship between supply and demand of medical equipment.