LIANNA JORGENSON
COLORADO SPRINGS,CO
Summary
Manager with over 3 years of experience leading teams to enhance productivity and efficiency through strategic planning and process improvement. Skilled in time management, conflict resolution, and team building, fostering skill development and cross-departmental collaboration. Committed to finding ways to improve and ensuring consistent project delivery in dynamic environments. Fast learner, reliable, accountable, and efficient.
Overview
6
6
years of professional experience
Work History
TEAM LEAD
Connect America Lifeline
09.2021 - Current
- - Led the team to increase productivity and enhance efficiency within two years at the current workplace.
- - Delegated responsibilities among team members to foster skill development and support career growth.
- - Coordinated cross-departmental projects, consistently achieving project goals and ensuring timely completion.
- - Created training materials and process guides.
- - Implemented strategic plans that drove measurable improvements in team performance.
- - Developed problem-solving skills through team-building exercises, training sessions, and troubleshooting computer issues.
- - Maintained knowledge of warehouse management practices.
- - Managed inventory effectively.
- - Demonstrated strong problem-solving abilities.
- - Organized warehouse inventory systematically.
- - Received and processed incoming inventory.
- - Familiar with software programs including Outlook, Microsoft 365, Dynamics, Salesforce, most crm programs, Anelto, Google Docs, etc.
- - Skillfully organized paperwork, schedules, training guides, files, documents, notes, and other materials.
- - Created schedules for meetings and work assignments.
- - Streamlined the workflow of the warehouse section of our site.
- - Communicated production numbers and sales updates via email or Teams meetings
- - Able to work independently as well as collaboratively as a team player.
WALMART ASSOCIATE
Walmart
10.2019 - 09.2021
- - Maintained the produce floor by ensuring freshness and organization, which enhanced customer satisfaction.
- - Collaborated with the team to streamline stocking processes, resulting in a noticeable reduction in restock time.
- - Implemented safety protocols, contributing to a safer shopping environment for both customers and staff.
- - Assisted other departments when my primary responsibilities were fulfilled.
- - Worked in various areas including the deli, bakery, meat, dairy, general merchandise, and clothing departments.
- - Kept the workspace organized and sanitized.
- - Organized the back rooms for produce, dairy, and meat.
Skills
- Time Management
- Team Building
- Conflict Resolution
- Strategic Planning (Skillful)
- Process Improvement (Skillful)
- Budget Management
- Organized (Skillful)
- Problem solving (Skillful)
Timeline
TEAM LEAD
Connect America Lifeline
09.2021 - Current
WALMART ASSOCIATE
Walmart
10.2019 - 09.2021
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