Lianna Kajani
New York,NY
Summary
Dynamic and results-driven Account Manager with a proven track record of achieving 100%+ net retention across mid-market and enterprise accounts. Skilled in consultative sales, data-driven strategies, and strategic relationship management to drive exceptional client outcomes and sustained revenue growth. Passionate about fostering cross-functional collaboration to optimize client success, solve complex challenges, and contribute to organizational excellence.
Overview
3
3
years of professional experience
Work History
Account Manager
CodeSignal
04.2024 - Current
- Achieved 100%+ net retention across a $3M portfolio of 80+ SMB to enterprise accounts by implementing data-driven strategies and early warning systems.
- Transformed at-risk relationships into growth opportunities through executive stakeholder management, successfully navigating complex escalations to secure account expansions.
- Drove product adoption and revenue growth, spearheading quarterly business reviews that resulted in a 30% increase in product adoption and 20% uplift in revenue by identifying optimization opportunities and executing strategic initiatives.
- Collaborated cross-functionally with excellence, partnering seamlessly with Customer Success, Support, and Engineering to deliver measurable client impact, achieving a 35% improvement in time-to-hire while maintaining a strong focus on quality candidates.
- Generated $300K in expansion revenue within the first six months, consistently exceeding quarterly targets by 117% through value-based selling and strategic account planning.
Business Development Representative
CodeSignal
10.2022 - 04.2024
- Increased sales team bookings by 20%, securing 35+ high-quality meetings per quarter through strategic prospecting and pipeline nurturing.
- Conducted discovery calls to uncover client needs, effectively positioning CodeSignal solutions to drive adoption and engagement.
- Exceeded quota by 120%+ by collaborating with Account Executives to develop tailored outreach strategies and qualify leads effectively.
- Converted 15% of prospects into new customers, expanding the client base through data-driven, targeted outreach.
- Contributed $500K+ to revenue growth by consistently surpassing sales targets and driving impactful lead-generation efforts.
Business Development Representative Intern
Flexe, Inc.
03.2022 - 06.2022
- Drove pipeline growth by conducting 50+ targeted cold calls daily to engage prospects, uncover needs, and generate qualified leads.
- Refined outreach strategies through collaboration with senior sales reps, improving call effectiveness and lead conversion rates.
- Exceeded call quotas consistently, building strong communication and objection-handling skills in a fast-paced environment.
Education
Bachelor of Arts - Marketing, Informatics
University of Washington – Michael G. Foster School of Business
Seattle, WA06.2022
Skills
Expertise:
- Account Management
- Contract Negotiation
- Customer Success
- Client Relationship Management
- Value Selling
Tools:
- CRM Platforms (Salesforce, Outreach)
- Demandbase
- Adobe Suite (Photoshop, Illustrator)
- Microsoft Office & G-Suite
Other:
- RStudio
- Python Basics
- Presentation Development
Hobbies and Interests
- Exploring culinary scenes in New York and globally, uncovering hidden gems and savoring celebrated eateries.
- Avid crossword enthusiast, completing the NYT puzzle daily as a mental workout, a vocabulary builder, and a source of fun facts.
- Creative in fiber arts, painting, and cooking, blending craftsmanship with artistic expression to bring ideas to life.
- Gaming hobbyist, drawn to interactive storytelling, strategic challenges, and immersive world-building in video games.
Timeline
Account Manager
CodeSignal
04.2024 - Current
Business Development Representative
CodeSignal
10.2022 - 04.2024
Business Development Representative Intern
Flexe, Inc.
03.2022 - 06.2022
Bachelor of Arts - Marketing, Informatics
University of Washington – Michael G. Foster School of Business
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