Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Awards
Languages
Timeline
Generic

Lianna Ramirez

Yonkers,NY

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

2
2
years of professional experience

Work History

Part-time Sales Associate

SMCP
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Team Member

Target
09.2024 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Restaurant Team Member

Francis on Broadway
05.2023 - 08.2024
  • Handled customer orders
  • Managed cash register
  • Worked with POS systems
  • Seated customers
  • Maintained an organized environment
  • Managed phone calls
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Education

Associate of Science - Health And Human Performance

Westchester Community College
05-2026

High School -

Saunders Trades And Technical High School
06.2023

Skills

  • Multitasking
  • Time management
  • Strong work ethic
  • Customer service
  • Flexible schedule
  • Teamwork and collaboration
  • Computer skills
  • Problem-solving
  • Willingness to learn
  • Clear communication
  • POS systems

Extra-Curricular Activities

Key Club, 09/01/22, 06/30/23, Positioned as secretary, Assisted with club events, Helped make donations Her Honor Mentoring, 09/01/22, 06/30/23, Positioned as a mentee, Discuss college plans, Network for professions Student Government, 09/01/22, 06/30/23, Coordinate weekly meetings and take meeting notes, Participate in school events and fundraisers Fashion Society of Penn State, 08/01/23, 08/31/24, General member, Created clothing using reworked and scrapped fabric, Presented pieces to group of fashion students

Awards

  • Honor Roll, High Honor Roll (2019-2023)
  • Certification in Electronics I
  • Certification in 21st Century Success Skills

Languages

Spanish
Limited Working

Timeline

Part-time Sales Associate

SMCP
04.2025 - Current

Team Member

Target
09.2024 - 01.2025

Restaurant Team Member

Francis on Broadway
05.2023 - 08.2024

High School -

Saunders Trades And Technical High School

Associate of Science - Health And Human Performance

Westchester Community College

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Lianna Ramirez