Lianna Schoen
Wisconsin Rapids,WI
Summary
Dedicated to going above and beyond to create unforgettable patient and guest experience. Established rapport with management and staff through quality of service, as well as through personal interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Lake Dexterville Drive-In
04.2018 - 10.2019
- Timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Monitored cash intake and deposits, ensuring 100% accuracy.
Personal Care Aid
Nekoosa Court Assisted Living
02.2020 - 07.2021
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Assisted clients with daily living activities for increased comfort and quality of life.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
Health Screener
Ascension Saint Michael's Hospital
03.2021 - 05.2021
- Provided exceptional customer service skills while interacting with diverse populations on a daily basis, creating a welcoming environment for all patients.
- Maintained a clean and organized work environment, ensuring compliance with infection control protocols
Travel Certified Nursing Assistant
Elite Nurses
12.2021 - 12.2022
- Assist locate facilities in Wood County with extra aid services.
- Supported patients'' emotional well-being through active listening and empathetic communication.
- Provided high-quality personal care services to patients, ensuring their dignity and privacy were maintained at all times.
Certified Nursing Assistant
Aspirus Riverview Hospital
11.2022 - 12.2023
- Assist with obtaining vitals and help with activities of daily living.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Beverage Cart Attendant
Sand Valley Golf Resort
06.2021 - Current
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests, and learning how to properly identify customers for age requirements.
- Achieved safe food handling standards by strictly adhering to sanitation guidelines during food preparation and storage processes.
- Monitored weather conditions closely, prioritizing guest safety when making decisions about continuing or suspending operations during inclement weather events.
Certified Nurse Technician
Aspirus Riverview Hospital
12.2023 - Current
- Follow direct instructions from nursing preceptors and work with all members of the interdisciplinary team
- Promoted patient education by explaining procedures, medications, and self-care techniques.
- Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable.
- Complete documentation on assessments of patients.
Education
High School Diploma -
Nekoosa High School
Nekoosa06.2019
Nursing
Mid-State Technical College
Wisconsin RapidsNursing
Northcentral Technical College
Wausau05.2024
Bachelor of Science - Nursing
University of Wisconsin Stevens Point
Stevens Point05.2024
Skills
- Active listening
- Self-Motivated
- Collaboration
- Critical thinking
- Problem Solving
References
- Darin Dye Darin_Dye@nekoosa.k12.wi.us
- Steven Genrich steven_genrich@nekoosa.k12.wi.us
- Amber Brockman a4brockman@gmail.com
- Mary Frick mfrick@npesb.bank
- Brett Gerzmehle bgerzmehke@sandvalley.com
Accomplishments
- National Honor Society President
- Future Business Leaders of America Officer Team
- High Honor Roll
- Top 10 Class Rank
- Rising Star Awards
- Sunflower Awards
Activities/Volunteer Work
- Future Business Leaders of America officer team 2018-2019
- Kids Involved in Nekoosa Development (K.I.N.D.) 2018-2019
- Jeremiah's Crossing 2018-2019
- Link Leaders 2018-2019
- Participated in learning more about mental health by going to NA and AA meetings 2023
Certification
- CNA - Certified Nursing Assistant Expires 3/31/2025 Currently Active
- BLS - American Red Cross Basic Life Support (CPR and AED) Program. Expires 10/31/2025
WI032685301870 Currently Active
Timeline
Certified Nurse Technician
Aspirus Riverview Hospital
12.2023 - Current
Certified Nursing Assistant
Aspirus Riverview Hospital
11.2022 - 12.2023
Travel Certified Nursing Assistant
Elite Nurses
12.2021 - 12.2022
Beverage Cart Attendant
Sand Valley Golf Resort
06.2021 - Current
Health Screener
Ascension Saint Michael's Hospital
03.2021 - 05.2021
Personal Care Aid
Nekoosa Court Assisted Living
02.2020 - 07.2021
Waitress
Lake Dexterville Drive-In
04.2018 - 10.2019
High School Diploma -
Nekoosa High School
Nursing
Mid-State Technical College
Nursing
Northcentral Technical College
Bachelor of Science - Nursing
University of Wisconsin Stevens Point