Lianna Liz Nicot Garcia
Pembroke Pines,FL
Summary
Accomplished Pharmacy Technician with a proven track record at Leon Medical Centers, adept in pharmaceutical calculations and delivering exceptional customer service. Excelled in medication dispensing, inventory management, and team collaboration, significantly enhancing pharmacy efficiency. Skilled in insurance verification and adept at resolving customer issues, ensuring optimal patient care and satisfaction.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Leon Medical Centers
Miami, FL
08.2024 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system. Willow and Epic
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Prepared and processed medical insurance claim forms and records.
- Answered telephones to respond to questions or requests.
- Received payment from customers and processed credit card transactions when necessary.
Pharmacy Technician
Walgreen's Pharmacy
Miami, FL
01.2023 - 02.2024
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Interpreted and processed medication orders under supervision of pharmacist.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Mixed pharmaceutical preparations according to written prescriptions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Established or maintained medications and other patient profiles.
Education
Pharmacy Technician
Florida Education Institute
5818 SW Eighth St Miami12-2023
Skills
- Pharmaceutical calculations
- Manual and automated medication dispensing
- Labeling prescriptions
- Insurance verification
- Drug inventory management
- Prescription filling
- Processing payments
- Team collaboration
- Supply restocking
- Resolving customer issues
- Pharmacy ethics
- Verifying orders
Timeline
Pharmacy Technician
Leon Medical Centers
08.2024 - Current
Pharmacy Technician
Walgreen's Pharmacy
01.2023 - 02.2024
Pharmacy Technician
Florida Education Institute
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