Hi, I’m
Lianna Villasenor
Bonita Springs
Summary
Professional shop worker prepared for this role. Strong focus on team collaboration and achieving results. Skilled in customer service, inventory management, and point-of-sale systems. Reliable, adaptable, and ready to meet changing needs.
Overview
3
years of professional experience
Work History
Pollería Leo
Poultry Shop Attendant
01.2024 - 12.2024
Job overview
- Anticipated the shops needs by ensuring that necessary inventory remained fully stocked and organized in order to provide the best customer service experience
- Unpacked and examined meat products ensuring they were properly labeled, weighed and priced for customer purchases
- Maintained customer service answering calls, taking and tailoring orders for up to 50 customers daily
- Regularly took initiative to maintain a clean and organized work environment to ensure the safety of our customers
- Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
- Balanced daily cash registers accurately, preventing discrepancies in financial records.
- Received incoming shipments of goods and materials by unloading delivery trucks.
STARBUCKS COFFEE COMPANY
Barista
03.2022 - 12.2023
Job overview
- Performed complete inventory checks of stocks and supplies at directed intervals
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed cash flow operations totaling $1000 - $4000 per shift
- Memorized over 50 menu items and created customized drinks for up to 100 customers per shift
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Bonita Springs High SchoolBonita Springs, FL
High School
01.2024
University Overview
- GPA: 4.0
- Ranked in Top 25% of class
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling proficiency
- Safety procedures
- Stock replenishment
- Shipment inspection
- Loss prevention awareness
- Team collaboration
- Adaptability and flexibility
- Motivation and initiative
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Poultry Shop Attendant
Pollería Leo
01.2024 - 12.2024
Barista
STARBUCKS COFFEE COMPANY
03.2022 - 12.2023
Bonita Springs High School
High School
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