Lianne Bruqueta
Houston,TX
Summary
Compassionate Medical Assistant looking for a new role as a Behavior Technician. Dedicated to serving individuals with special needs or behavioral issues with utmost respect and consideration. Deep passion to help guide special needs students to full potential. Monitor behaviors of clients and encourage to participate in appropriate activities as noted within plan of care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macys Fullfillment Center
Houston, TX
11.2023 - 01.2024
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Bagged or packaged purchases and wrapped gifts.
Medical Assistant
Velox Medical Center
Houston, TX
02.2023 - 11.2023
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Scheduled appointments for patients via phone and in person.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Administered medications under physician's supervision.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Supported administrative staff by processing payments.
- Administered injections, medications and treatments as directed by the physician.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized charts, documents and supplies to maintain team productivity.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Filed insurance claims forms in accordance with applicable regulations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Registered new patients into practice management software program accurately entering demographic information.
- Incorporated outside records into charts and EHR.
Psychologist
Public Works Department
Bayamo, Cuba
01.2020 - 11.2022
- Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
- Conducted research studies related to various psychological topics.
- Maintained detailed case notes and updated treatment plans as needed.
- Met with patients and provided diagnoses and consultations.
- Attended conferences or workshops to maintain professional knowledge.
- Designed psychological or educational treatment procedures or programs.
- Educated clients about coping strategies for managing symptoms of mental illness.
- Monitored client progress over time by tracking changes in behavior and symptoms.
- Evaluated effectiveness of counseling or educational programs.
- Built rapport and guided discussion with patients using therapeutic communication techniques.
- Provided individual and group therapy sessions to clients with mental health issues.
- Conducted psychological evaluations using standard assessment tools.
- Provided referrals to outside resources when necessary.
- Facilitated therapeutic activities such as art therapy and play therapy techniques.
- Consulted with family members, teachers, physicians, psychiatrists, and other professionals regarding client progress.
- Administered standardized physical or psychological tests.
- Counseled clients on mental health or personal achievement.
- Participated in community outreach programs designed to raise awareness about mental health issues.
- Treated patients using psychological therapies.
- Adhered to ethical guidelines set forth by professional organizations within the field of psychology.
- Documented all client interactions according to agency standards.
- Provided support and guidance to families dealing with a loved one's mental illness.
- Conducted psychometric assessments to diagnose psychological disorders.
- Collected information through observation, interviews or surveys.
- Wrote comprehensive goals and patient treatment plans.
- Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Psychology
University of The East/ Universidad De Oriente
Santiago De Cuba, Cuba07-2020
Skills
- Social Skill Development
- Behavioral Conditions
- Communication
- Documentation Skills
- Client Relationship Development
- Appointment Setting
- Patient Scheduling
- HIPAA Compliance
- Medical Terminology
- Data Entry
- Payment Collection
- Patient-Focused Care
- Medical Billing
- Communicating With Patient Families
- Team Management and Supervision
- Clinical Documentation
- Diagnostic Procedures
- Medical Terminology Proficiency
- Insurance Claims
- Needs Assessments
- Insurance Verification
- Medical Terminology in Spanish and English
- Patient Relations
- Certified in Basic Life Support (BLS)
- Compassionate
- Family Education
- Social Work
- Group Therapy
- Emotional Awareness
- Family Counseling
- Psychological Assessment
- Data Analysis
- DSM-IV Categorizations
- Analytical Thinking
Certification
Registred Medical Assistants (RMA) 2021- current
Basic Life Support (BLS) 2021- current
HIPPA 2022- current
Languages
English
Limited
Spanish
Native/ Bilingual
RBT
- RBT 40h Training Done
References
References available upon request.
Timeline
Retail Sales Associate
Macys Fullfillment Center
11.2023 - 01.2024
Medical Assistant
Velox Medical Center
02.2023 - 11.2023
Psychologist
Public Works Department
01.2020 - 11.2022
Bachelor of Science - Psychology
University of The East/ Universidad De Oriente
Registred Medical Assistants (RMA) 2021- current
Basic Life Support (BLS) 2021- current
HIPPA 2022- current
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