Lianne Roland
Portland,OR
Summary
At LifeworksNW, I excelled as an Outpatient Counselor, enhancing client satisfaction and outcomes through expert treatment planning and empathetic support. Skilled in suicide risk assessment and adept at conflict resolution, I significantly improved therapeutic processes by tailoring interventions and providing crisis management, showcasing my commitment to client advocacy and multicultural competence.
Overview
20
20
years of professional experience
Work History
Outpatient Counselor
LifeworksNW
09.2004 - Current
- Evaluated the effectiveness of treatment interventions by monitoring client progress and adjusting plans as needed to ensure optimal outcomes.
- Provided crisis intervention services when needed, quickly assessing situations and coordinating appropriate care or referral as necessary.
- Increased client satisfaction by consistently maintaining open lines of communication and providing empathetic, non-judgmental support throughout the therapeutic process.
- Improved client outcomes by developing and implementing individualized treatment plans for outpatient counseling sessions.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Education
CADCII
MHACCBO
Portland, OR02-2008
GED -
Portland Community College
Portland, OR02-1980
Skills
- Suicide risk assessment
- Clinical documentation
- Relapse prevention
- Client advocacy
- Multicultural competence
- Individual counseling
- Behavioral assessment
- Group therapy
- Substance abuse treatment
- Intake assessments
- Treatment Planning
- Adept at conflict resolution
- Case management proficiency
- Substance abuse counseling
- Adept at treatment and discharge planning
Timeline
Outpatient Counselor
LifeworksNW
09.2004 - Current
CADCII
MHACCBO
GED -
Portland Community College
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