Lianny Velazquez
Estero,FL
Summary
Ambitious administrative assistant equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Amazing Wellness And Chiropractic
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for managment.
Receptionist
Germain Honda of Naples
01.2021 - 04.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered average of 150 calls and emails daily.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Hostess
Bayside Seafood Grill and Bar
02.2019 - 01.2021
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Communicated with event coordinators to verify accommodation capacity for larger parties.
Education
Currently Enrolled - Dentistry (Pre-Dentistry)
Florida Gulf Coast University
Fort Myers, FLAssociate of Arts - Dentistry (Pre-Dentistry)
Florida SouthWestern State College
Fort Myers, FL05.2023
High School Diploma -
Naples High School
Naples, FL05.2018
Skills
- Office Equipment Operations
- Multi-Line Telephone Skills
- Organization and Efficiency
- Calendar Management
- Records Management
- Greeting and Seating Clients
- Appointment Scheduling
- Visitor and Customer Relations
- Technologically Savvy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Amazing Wellness And Chiropractic
03.2023 - Current
Receptionist
Germain Honda of Naples
01.2021 - 04.2022
Hostess
Bayside Seafood Grill and Bar
02.2019 - 01.2021
Currently Enrolled - Dentistry (Pre-Dentistry)
Florida Gulf Coast University
Associate of Arts - Dentistry (Pre-Dentistry)
Florida SouthWestern State College
High School Diploma -
Naples High School
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