Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Liat Suzanne Crucet

Louisville,KY
Liat Suzanne  Crucet

Summary

I have spent the bulk of my working years in the restaurant industry but I also have experience in sales and retail. I am able to work well in a group or alone. As a go getter I am driven to try to be the best at what I'm doing all the time. Handling money and balancing books is second nature to me. I'm comfortable using the POS Systems I already know and learning new ones. I have worked using Microsoft Word, Excel, and Power Point and have taken classes in college for all three as well. I will bring the same "yes I can" attitude to your business that I have taken to every business I have been blessed to work at. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

19
years of professional experience

Work History

Stalking Victims Unite
Louisville, KY

Founder
05.2023 - Current

Job overview

  • Developed and implemented a comprehensive business plan to launch the company.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Managed day-to-day activities across multiple departments within the organization.
  • Analyzed consumer trends data to inform product offerings and services.
  • Organized events such as webinars, conferences, trade shows or other promotional activities.

Speedway Gas Station
Louisville, KY

Cashier
12.2021 - 01.2023

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Ladyfingers Caterers
Louisville, KY

Server/ Bartender/Support Staff Member
03.2014 - 04.2018

Job overview

  • Greeted guests and gathered drink orders.
  • Made and served drinks in Accordance to what was ordered.
  • Prepared and packed any and all decorations for the events.
  • Baked pastries, cakes and pies for party's.
  • Helped with food preparation
  • Filled in any role that I might be needed for on any given night due to being trained in almost every position.
  • Kept a running balance of drinks sold and kept a cash drawer.
  • Helped cleaned the venue and pack everything up at the end of the night.

Joe's Crab Shack
Louisville , KY

Server/ Bartender
02.2008 - 03.2009

Job overview

  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.

Brick Oven
Chattanooga , TN

Shift Supervisor
04.2005 - 06.2006

Job overview

  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Created work schedules for staff while adhering to labor laws and budget constraints.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Investigated accidents or incidents occurring during shift hours.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Collaborated with management to plan special events or promotions.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Identified areas of improvement within the department and implemented necessary changes.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Assisted customers with product selection when needed.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.

Education

Jefferson County Public Schools
Louisville, KY

GED
10-1999

University Overview

DeVry University
Downers Grove, IL

Associate of Applied Science from Business

University Overview

Skills

  • Cash Handling
  • Product Recommendations
  • Payment Processing
  • POS Systems
  • A great upbeat attitude
  • Problem solving
  • Team leadership
  • Works well with all personality types
  • Ability to turn a loss to a win
  • Business Development
Availability
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Founder
Stalking Victims Unite
05.2023 - Current
Cashier
Speedway Gas Station
12.2021 - 01.2023
Server/ Bartender/Support Staff Member
Ladyfingers Caterers
03.2014 - 04.2018
Server/ Bartender
Joe's Crab Shack
02.2008 - 03.2009
Shift Supervisor
Brick Oven
04.2005 - 06.2006
Jefferson County Public Schools
GED
DeVry University
Associate of Applied Science from Business
Liat Suzanne Crucet