Summary
Overview
Work History
Education
Skills
Continuing Education
Timeline
BusinessAnalyst
Elizabeth Cook, RDH

Elizabeth Cook, RDH

Dental Hygienist- future Biller/Coder
Bennettsville,SC

Summary

Seasoned dental hygienist looking for a change in environment. Love working one on one with patients in a clinical environment and making a difference in their oral health and in turn over all health. But, would like to do more from the desk: Customer service, insurance, denials and appeals to help patients get their dental work completed. Tweak these skills and learn new ones in the billing process, as well as turning the denials into production for providers. I am eager to learn new job skills for anyone willing to lead me in the right direction and teach me what they know!

Overview

27
27
years of professional experience

Work History

Dental Hygienist

Marlboro Family Denistry
Bennettsville, South Carolina
12.2021 - Current
  • Provided patient education on proper oral hygiene techniques and preventive dental care.
  • Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
  • Used suction hoses and saliva ejectors to keep work area dry during procedures.
  • Maintained accurate records of patient treatment plans using electronic medical records software.
  • Performed root planing procedures to remove plaque from below the gum line.
  • Sterilized dental instruments before each procedure according to infection control protocols.
  • Applied cavity preventing agents, like fluoride, and sealants, to protect patients' teeth from decay.
  • Helping front office insurance coordinator with insurance appeals when necessary.

Dental Hygienist

Dr John Slaughter, III, DDS
Laurinburg, North Carolina
05.1998 - 04.2018
  • Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
  • Administered local anesthetics prior to dental treatments when necessary.
  • Performed root planing procedures to remove plaque from below the gum line.
  • Admin work included posting payments, making daily deposits, entering patient's insurance and sending off pretreatment to insurance.
  • Gathering all periodontal records, intra/extraoral pictures, and or radiographs to get denials approved. Resubmitting to insurance.
  • Ordering office supplies and inventory.

Education

Associate of Applied Science - Dental Hygiene

Florence Darlington Technical College
Florence, SC
05-1994

Skills

  • Helping with denials by insurance companies to get dental work approved Gathering all doctors notes as well as dental radiographs, periodontal charting, and intra/extraoral pictures to appeal claims
  • Able to relay information to patients
  • Insurance company contacted in order to see if they will approve work for patients
  • Providing periodontal charting,dental radiographs and pictures when necessary for insurance to approve periodontal treatments and other restorative dental procedures
  • Preventive oral health education
  • Dentrix, Eaglesoft, and Practice Works software proficiency
  • Reading dental radiography and helping dentist make a treatment plan and insurance appeals when necessary

Continuing Education

*Yearly continuing education in Clinical Dental Hygiene.

*CPR every 2 years

*HIPPA and OSHA compliance Yearly

**I am currently taking Medical Coding certification classes through North Eastern Technical College**

Timeline

Dental Hygienist

Marlboro Family Denistry
12.2021 - Current

Dental Hygienist

Dr John Slaughter, III, DDS
05.1998 - 04.2018

Associate of Applied Science - Dental Hygiene

Florence Darlington Technical College
Elizabeth Cook, RDHDental Hygienist- future Biller/Coder
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