Liban Jama
Minneapolis,MN
Summary
Experienced Security Supervisor with background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and decreased incidents.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Allied Universal
Minneapolis , MN
11.2024 - 05.2025
- Facilitated communication between security team and other departments for a cohesive environment.
- Led security team and contributed to on-call shifts.
- Recorded required data for incident reports and files.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
Security Guard
Best Security
Minneapolis, MN
03.2023 - 09.2023
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Patrolled crowds during events to preserve order and promote security.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
Caregiver
Zumbo House, Inc
Woodbury, MN
04.2023 - 06.2023
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Followed care plan and directions to administer medications.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Participated in team meetings regarding client progress or concerns raised by family members.
Sales Manager
Al Rahma Clothing
Minneapolis , MN
01.2019 - 02.2023
- Collaborated with marketing team to create promotional materials for target customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Executed strategic sales plans to expand customer base and revenue.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Education
University of Minnesota
Minneapolis, MNSouthwest High School
Minneapolis, MNSkills
- Incident reporting
- Conflict resolution
- Risk assessment
- Data analysis
- Customer service
- Team collaboration
- CCTV monitoring
- Security Protocol Implementation
Languages
English
Native/ Bilingual
Somali
Native/ Bilingual
Timeline
Security Supervisor
Allied Universal
11.2024 - 05.2025
Caregiver
Zumbo House, Inc
04.2023 - 06.2023
Security Guard
Best Security
03.2023 - 09.2023
Sales Manager
Al Rahma Clothing
01.2019 - 02.2023
University of Minnesota
Southwest High School