Summary
Overview
Work History
Education
Skills
Timeline
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Libba Schnitzler

Monsey,NY

Summary

Detail-oriented, well-organized, and highly efficient individual with excellent organizational skills who supports the office activities with the utmost accuracy and efficiency. Maintains a consistent focus on achieving the goals of the company. Takes initiative and displays drive in all tasks.

Overview

4
4
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

BNG Venture / Yoely Breuer
09.2022 - Current
  • Company Overview: 347 623 5155
  • Investigated and resolved customer inquiries and complaints.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Effectively responded to customer request and ensured customers are satisfied with the service.

FERN OFFICE SUPPLIES
04.2021 - 09.2022
  • Company Overview: Jacob Landau - 1 800 825 3376
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Education

UTA
Brooklyn, NY
06.2018

Skills

  • Critical thinking
  • Phone etiquette
  • Customer and client relations
  • Organization
  • Verbal and written communication
  • Attentive
  • Problem-Solving Ability

Timeline

CUSTOMER SERVICE REPRESENTATIVE

BNG Venture / Yoely Breuer
09.2022 - Current

FERN OFFICE SUPPLIES
04.2021 - 09.2022

UTA

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Libba Schnitzler