Libbi Boulden
Centerville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
LDS Hospital
05.2024 - Current
- Provided direct patient care, ensuring comfort and safety during procedures.
- Certified as a telemetry technician. Able to monitor patients' cardiac activity using telemetry equipment, identifying and reporting any abnormalities to nurses and doctors.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Trained new technicians on best practices in patient handling and safety protocols.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
Nutrition Services
LDS Hospital
09.2023 - 05.2024
- Enhanced team communication by actively participating in staff meetings and sharing valuable feedback regarding nutrition services improvements.
- Streamlined delivery processes for patient meals, resulting in increased efficiency within the nutrition services department.
- Assisted in training new hires on proper food handling, sanitation practices, and other essential aspects of the Nutrition Services Assistant role.
- Demonstrated flexibility by adapting to changing priorities based on daily needs within the hospital''s nutrition services operations.
Team Store Member
Utah Jazz
11.2021 - 05.2025
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interact positively with team members and customers to promote commitment to organization's vision and values.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Handled customer complaints and issues politely and professionally.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
Host, Front of House
Texas Roadhouse Steakhouse
01.2023 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Host, Front of House
Chili's Bar And Grill
09.2022 - 12.2022
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Retail Associate
Kohls Department Store
05.2022 - 08.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Reception
Legacy House Of Bountiful
01.2022 - 08.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved resident problems and complaints.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Admissions Attendant
Lagoon
03.2020 - 10.2021
- Greeted guests and scanned tickets upon entry to venue.
- Assisted patrons by giving directions to places inside or outside venue.
- Refused admittance to persons without tickets or passes.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Pharmacy Technician Program - Pharmacy
Davis Catalyst Center
Kaysville, UT06.2023
High School Diploma - undefined
Viewmont High School
Bountiful, Utah05.2023
Skills
- CPR certification
- Telemetry Technician
- Certified Nursing Assistant
- Administrative Support
- Call Answering and Routing
- Patient observation
- Basic life support
- Customer Queries and Response
- Customer Satisfaction
- Food Safety Guidelines
Certification
- Certified Nursing Assistant, State of Utah, expiration 07/2026
- Certified in CPR through American Red Cross
- State of Utah Food Handlers Permit, expiration 2025
Timeline
Patient Care Technician
LDS Hospital
05.2024 - Current
Nutrition Services
LDS Hospital
09.2023 - 05.2024
Host, Front of House
Texas Roadhouse Steakhouse
01.2023 - 07.2023
Host, Front of House
Chili's Bar And Grill
09.2022 - 12.2022
Retail Associate
Kohls Department Store
05.2022 - 08.2022
Reception
Legacy House Of Bountiful
01.2022 - 08.2022
Team Store Member
Utah Jazz
11.2021 - 05.2025
Admissions Attendant
Lagoon
03.2020 - 10.2021
High School Diploma - undefined
Viewmont High School
Pharmacy Technician Program - Pharmacy
Davis Catalyst Center
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