Collaborated with customers to receive payments for open invoices
Provided excellent customer service, developing and maintaining client relationships.
Categorized vendor payments in quickbooks on daily basis.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Developed and maintained billing procedures to make timely payments.
Increased efficiency within the department by automating routine processes using specialized software tools..
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Used data entry skills to accurately document and input statements.
Worked with multiple departments to check proper billing information.
Reviewed and reconciled customer accounts to manage accuracy of payments.
Secretary at an Amazon FBA Seller
Sam Freund
06.2017 - 09.2019
Negotiated with suppliers to secure best prices for products.
Analyzed sales data to forecast demand trends, enabling strategic decision-making for inventory management.
Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
Established a system for monitoring customer reviews, allowing swift identification of potential product quality or service-related issues that required attention or adjustment.
Resolve customer disputes courteously to enhance customer satisfaction.
Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Negotiated terms with suppliers to secure discounts and promotional opportunities.