Overview
Work History
Education
Skills
Websites
Accomplishments
Computerandlanguageskills
Schooladdress
Relevantacademicexperience
Projects
Training
Timeline
Generic

Libby Harrison

North Andover,MA

Overview

4
4
years of professional experience

Work History

Internship with rotations in Marketing, Sales and Finance Departments

International Light Technologies
05.2024 - 08.2024
  • Spearheaded the development and execution of an outbound sales campaign aimed at increasing sales for calibration services, utilizing targeted emails and advertisements
  • Led initiatives to enhance customer engagement and implemented a customer retention program to boost repeat sales
  • Collaborated as part of the finance team on the ERP system transition from EVO to Epicor, managing data migration and streamlining processes
  • Assisted with accounts payable/receivable operations and led efforts to manage collections on overdue accounts
  • Responsible for preparing and issuing customer invoices and facilitating communications with other companies
  • Revamped website content to highlight new product launches and supported the design and execution of trade show displays
  • Partnered with the marketing team to develop innovative packaging content and create comprehensive product collateral

Business Office Coordinator

New England Innovation Academy
06.2023 - 08.2023
  • Led office coordination for a newly opened private boarding school for middle and high school students, fostering an innovative educational environment
  • Collaborated across Security, HR, and Business Office departments to develop standard operating procedures, enhancing administrative workflows and operational efficiency
  • Provided direct support to the Head of Operations in managing facilities projects, contributing significantly to streamlining processes
  • Developed and implemented comprehensive processes and SOPs, documenting procedures to optimize operational efficiency
  • Assisted in financial operations by managing accounts payable, processing invoices, overseeing bank activities, and monitoring expense reports using software tools like Blackbaud and Paymerang
  • Designed user-friendly and visually appealing administrative forms, collecting stakeholder feedback for iterative improvements
  • Supported HR and Legal departments by maintaining organized records and facilitating the onboarding process for new employees
  • Contributed to the development and refinement of academic programs, ensuring alignment with the academy's strategic goals

Cashier/Server

Otto
12.2020 - 04.2023
  • Execute cash and credit transactions accurately, handling an excess of $2000 per shift
  • Organize merchandise and displays to increase sales and replenish stock as necessary
  • Ensure cleanliness of restaurant and serve customers with fast and friendly service

Office Manager

Agrify
06.2021 - 09.2021
  • Managed office operations for a high-tech startup, ensuring a productive and efficient workplace
  • Oversaw the complete furnishing project for the new office, including layout planning and vendor coordination
  • Handled all shipping and receiving duties, streamlining logistics processes to support operational flow
  • Provided comprehensive administrative support to the Executive Staff, enhancing executive decision-making
  • Maintained a well-organized office environment, managing internal communications and office systems
  • Supported all office staff with administrative tasks such as document management, correspondence handling, and mailing coordination
  • Performed a variety of accounting tasks including managing accounts payable and processing invoices, contributing to accurate financial reporting

Education

Bachelor of Science - Management, Marketing

Bentley University
Waltham, MA
05.2025

Skills

  • Expense Management Software: Blackbaud
  • Expense Management Software: Paymerang
  • Microsoft Office (Excel)
  • Microsoft Office (Word)
  • Microsoft Office (PowerPoint)
  • Microsoft Office (Outlook)
  • SAP
  • Process Model
  • Seal of Biliteracy, Massachusetts: Spanish

Accomplishments

Bentley University Field Hockey, Captain - Forward, Dedicates approximately 25 hours per week to conditioning, practice, and games., Coordinates community service activities., Kappa Delta – Theta Tau, 2+2=5 The Power of Teamwork, Spring 2023, Served as a mentor for students.

Computerandlanguageskills

Blackbaud, Paymerang, Microsoft Office (Excel, Word, PowerPoint, Outlook), SAP, Process Model, Spanish, Massachusetts

Schooladdress

175 Forest St. Box, Waltham, MA, 02452

Relevantacademicexperience

Consultant for Diversity, Equity, Inclusion & Social Justice (DEIJ) in South Africa, 05/24, Engaged with local organizations to consult on DEIJ challenges., Conducted DEI diagnostics and collaborated in diverse teams.

Projects

Tools & Concepts in Accounting and Finance, Fall 2021, Collaborated to evaluate the financial health of Trip Advisor, Inc. Integrated Business Project, Spring 2024, Collaborated to address real-world business challenges for Austram.

Training

  • Accounting and Finance
  • Marketing Research
  • International Management Behavior
  • Management of International Operations
  • Human Behavior and Organizations
  • Marketing-Operations Fundamentals
  • Interpersonal Relations in Management
  • Business Processes, Systems, and Information
  • Negotiating

Timeline

Internship with rotations in Marketing, Sales and Finance Departments

International Light Technologies
05.2024 - 08.2024

Business Office Coordinator

New England Innovation Academy
06.2023 - 08.2023

Office Manager

Agrify
06.2021 - 09.2021

Cashier/Server

Otto
12.2020 - 04.2023

Bachelor of Science - Management, Marketing

Bentley University

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Libby Harrison